My $.02:
I also was not pleased with the new "service" offered by Amazon.com. On the
left side of the home page they offer a 'send us email' option which I used.
I received the standard - "thank you for your interest -- we will forward
your comments to the appropriate department" - but if enough of us let them
know what we think of this, they may reconsider the value of this feature.
Donna Loyd
Howard & Howard
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