"Valdivia, Eve I." wrote:
>
> It sounds like he doesn't MIND charging a client to go online because he
> doesn't want to take apart the binder (been there, seen that...) to
> photocopy the material.
I really don't think this is the case. I don't think he thought in
terms of cost -- just what's easy and fast to him. It's part of why I
shared the story. It's getting harder and harder to think like they do.
:-)
Genie
This archive was generated by hypermail 2b29 : Wed Nov 14 2007 - 20:50:07 PST