[This message was cross-posted to law-lib and the AALL Member listserv.
Please excuse the duplication]
FOR IMMEDIATE RELEASE
February 19, 1999
CONTACT:
Martha Brown
312/939-4764 or mbrown@aall.org
Managing the Reference Inquiry As It Comes In from All Directions
AALL Professional Development Program to Sponsor Moderated Listserv
Discussion
The world of reference has changed dramatically. Librarians can now be
reached anytime, anywhere, by all sorts of technology. Reference requests
truly come from all directions: from in-person questions, telephone
conversations, voice mail messages, directed e-mail messages, listserv
postings, and via the Internet.
At the same time it has given library users greater access to reference
assistance, technology has created new challenges for librarians:
- What protocols does your institution use to prioritize
reference requests?
- Do you have a solution for the "always on duty" dilemma
created by electronic access?
- What suggestions do you have for recasting the "reference
interview" to fit new technologies?
Mary Whisner, Head of Reference at the Marian Gould Gallagher Law Library at
the University of Washington, will moderate a listserv discussion of the
challenges of "Managing the Reference Inquiry As It Comes In from All
Directions" from February 24 - March 10, 1999.
Join this lively two-week discussion on reference challenges in the
electronic age! Register for "Managing the Reference Inquiry" on AALLNET
(www.aallnet.org). Click on the "Professional Development" link and select
the "Professional Development Opportunity" labeled "Professional Development
Listserv." The direct link to the form is
http://www.aallnet.org/prodev/listserv.asp
The AALL Professional Development Listserv is designed to promote
information exchange on current issues in law librarianship. Each discussion
will be limited to a set period and the listserv will be purged at the end
of this period. A Web archive of the discussion will be available.
The AALL Professional Development Program provides AALL members with readily
available, high quality, and timely educational programs, publications, and
services in a variety of formats, using all available technologies in order
to enable members to remain current in the profession of law librarianship.
The American Association of Law Libraries was founded in 1906 to promote and
enhance the value of law libraries to the legal and public communities, to
foster the profession of law librarianship, and to provide leadership in the
field of legal information. For more information, visit AALLNET, the
official AALL Web site, at http://www.aallnet.org.
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