Kent,
We have also remarked on this glitch (not feature). One
disadvantage for us is that we sometimes help our faculty members set up
and change ECLIPSEs on their own IDs; it's inconvenient to have to know
what software an ECLIPSE was set up on in order to be able to pull it up.
Our LEXIS-NEXIS rep understood the problem and sent a message to
the developers asking that the ECLIPSE searches move with the ID.
-- Mary
Mary Whisner, Head of Reference
Gallagher Law Library, University of Washington
whisner@u.washington.edu
Library's website: http://lib.law.washington.edu
On Tue, 2 Feb 1999, Kent Olson wrote:
> I was rather surprised to learn this afternoon that Lexis Eclipse searches
> are not transferable between the research software and web access. WestClip
> searches are keyed to the user ID, so they can be accessed whether the
> researcher uses Westlaw through WestMate or the web (thank you again o
> great dark tower!), but Eclipse on the web doesn't recognize searches saved
> using the research software -- or vice versa.
>
> I just called Lexis Customer Service to ask about this bug, and was told
> that they considered that a "feature," and not a "bug" or "problem." Does
> it make sense to have to remember which access method you use each time, or
> to have to check both methods each day for new information? I don't think
> so. Does this give Westlaw a substantial advantage? You betcha.
>
> Kent Olson
> UVA Law Library
> kolson@virginia.edu
>
>
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