We had similar problems recently, where we had paid for more than one invoices with a single check. Took me a while to figure out what was happening, and I was walking a thin line with our accounting department, who had properly paid those invoices.
Awaiting my next statement to see if any real progress has been made.
thanks
terry psarras tpsarras@balch.com
balch & bingham llp, 1710 6th ave no, b'ham, al 35203
205 226-8710 205 226-8798 fax
firm: www.balch.com
me: www.mindspring.com/~elfbear
"speaking for myself only..."
>>> Mariann Storck <Mstorck@gklaw.com> 01/19 1:32 PM >>>
Good Afternoon,
I wanted to share this little story with everyone since I didn't want my blood to be the only blood boiling.
I got a notice that a subscription had expired and would be discontinued due to nonpayment. My records showed it had been paid in October. I turned it over to my accounting clerk. We submit out payments to Aspen in this way: A check is submitted; on the check detail is an invoice number (assigned by Aspen) and a dollar amount which matches the invoice amount; the check is accompanied by all the remit parts of Aspen's invoices.
Aspen gets the envelope; they separate the invoices from the checks.
I get notices of overdue payments; my accounting clerk calls Aspen. They claim they never got the check. Our system showed it cleared the bank three months ago. We're told that we have a whole bunch of unapplied payments sitting out there. My accounting clerk tells them to straighten up their mess and get it right.
We're not spending any more time on this end. We've already done more than our part.
Aspen, did you get this message?
Mariann Storck
G&K
Milwaukee
414-287-9496
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