Help! My messages are not going through to statecourtcounty. I've tried to
resubscribe and was told I was already subscribed. Please look at the
message forwarded below and let me know how to open the door. TIA.
Chris Graesser
Brown Rudnick
Hartford, CT cgraesser@brfg.com
----------
From: System Administrator
To: Graesser, Christine L.
Subject: Non Delivery Report
Date: Wednesday, October 07, 1998 2:12PM
Your Message
To: 'academic law lib'
privatelawlib-l
'statecourtcounty'
Subject: CRIVGram: Lexis Law unsolicited shipments
Was not delivered for the following reasons:
Delivery failed to SMTP:statecourtcounty@lawlib.wuacc.edu.
Reason: 1 (transfer impossible)
diagnostic: 0 (OR name (Email address) unrecognized).
MSEXCH:IMS:Brown, Rudnick, Freed & Gesmer:Boston:BRFG_SMTP 3550
(000B0981) 550 <statecourtcounty@lawlib.wuacc.edu>... User unknown: A
specified file does not support the ioctl system call..
Original message body follows...
The following CRIVGram has been posted to several listervs to ensure wide
distribution. We apologize in advance for the inconvenience.
________________________
CRIVGram-- October 7, 1998. CRIV has been monitoring the complaints this
week about the shipments of "related" material by Lexis Law Publishing (see
message by Jan Novak, attached below). We are investigating the issue and
hope to get librarians information soon about how they can respond to the
shipments.
________________________
Chris Graesser
AALL Committee on Relations with Information Vendors
Brown Rudnick Freed & Gesmer
Hartford, CT
CRIVGRams and CRIV Alerts are issued by the AALL Committee on Relations
with Information Vendors (CRIV) and are intended to inform librarians about
issues
concerning publishers. Questions about CRIVGrams and Alerts generally
should be
addressed to Frank Houdek, CRIV Chair. Questions about matters presented in
a
specific message should be addressed to the *contact* individual listed in
the body
of the announcement. An archive of CRIVGrams and CRIV Alerts will soon be
available in CRIV Page, the committee+s Web site at
<http://www.aallnet.org/committee/criv>.
----------
From: jnovak@clelaw.lib.oh.us
To: law-lib@ucdavis.edu
Subject: Lexis Law unsolicited shipments
Date: Tuesday, October 06, 1998 2:51PM
Lexis Law Publishing Unsolicited Shipment Alert - Today we received as
"supplement " to our Closed Head Injury and Lawyers Medical Encyclopedia
subscriptions two copies and two invoices for two subscriptions to "RX
Law and Medicine Report" - a new newsletter from Lexis Law Publishing.
I called Customer Service and was told that I could review them for
thirty days and then call Lexis Nexis if I wanted to cancel them. Mind
you, my objection wasn't even to the content - it was to the marketing
strategy which hopes I inadvertently pay for two copies of the same
thing without noticing that they aren't truly supplements to the
treatise on my shelf. When I started to say that I viewed these as
shipments of unsolicited merchandise, the Customer Service rep hung up
on me.
I was even open to keeping one subscription until this - what is it with
the anti-customer attitude our publishers seem to have adopted lately?
--
Jan Ryan Novak
Director, Cleveland Law Library Association
404 Cuyahoga County Courthouse
1 Lakeside Ave.
Cleveland, Ohio 44113
216-861-5070
216-861-1606 (fax)
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