Mary Margaret--
I had the pleasure of dealing With Ms. Schmidt just today, and she is
SUPER. I was impressed by her enthusiasm for her job, and her willingness
to go out of her way to help me. And, she likes cats :-).
-Kay Collins, Head Librarian, U.S. Railroad Retirement Board, Chicago
On Tue, 30 Jun 1998, Mary Margaret Serpento wrote:
> I wanted to post a public "thank you!!" to two people who are working to
> straighten out some problems :
>
> 1. Ellen Schmidt, Lexis Law Publishing (f.k.a. Michie) Credit
> Collections Department
> She and her supervisor get stuck with all the lock-box snafus. She Very
> quickly researched the history, identified the procedural errors, and came
> up with solutions.
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