If I might play watchdog here for a moment:
I am concerned that Bob posted what seemed to be a private interchange
between him and Laura to the list. For all I know, he obtained Laura's
okay to do so, but if he didn't, I am bothered by the breach of
netiquette.
My two cents. I'll be quiet now.
Neela R. Taub
Practising Law Institute
ntaub@pli.edu
212-824-5732
212-824-5982 (fax)
My opinions are my own and not to be construed as those of my employer,
etc. and so forth.
> -----Original Message-----
> From: Bob A Hughes [SMTP:bhughes@paine-hamblen.com]
> Sent: Friday, March 13, 1998 7:10 PM
> To: law-lib@ucdavis.edu
> Subject: RE: "Dumb Questions" -Reply -Reply
>
> There is a distinction between private and public here.
>
> In public (the Internet) we should take care to avoid even the
> appearance
> of impropriety (the professional standard). Playfulness can be
> misconstrued (or even used as a weapon).
>
> Laura caused me to take a look in the mirror. I then wiped off my
> smile.
>
> >>> "Laura E. Olsen Dugan" <leodugan@LafolletteSinykin.com> 03/13/98
> 04:01pm >>>
> Thank you, Bob! I may sound like a crumedgeon, but sometimes I have
> to
> express myself.
>
> Laura Olsen Dugan
> Library & Information Services Manager
> LaFollette & Sinykin
> One E. Main Street, Suite #500
> Madison, WI 53703-3300
> (608) 257-3911 voice (608) 257-0609 fax
> leodugan@lafollettesinykin.com
>
> >----------
> >From: Bob A Hughes[SMTP:bhughes@paine-hamblen.com]
> >Sent: Friday, March 13, 1998 5:56 PM
> >To: Laura E. Olsen Dugan
> >Subject: RE: "Dumb Questions" -Reply
> >
> >Good point.
> >
> >There's always this problem with creating even the appearance of
> >impropriety. Lawyers tell "dumb" client stories. And I suppose that
> >Doctors tell "dumb" patient stories.
> >
> >Whether or not such stories are inappropriate depends on the time,
> place
> >and audience.
> >
> >So, on second thought, since these are being broadcast on the
> Internet,
> >I'll have to side with your position. Such stories, if told at all,
> should
> >be
> >told in private.
> >
> >Thanks for being a good watchdog.
> >
> >>>> "Laura E. Olsen Dugan" <leodugan@LafolletteSinykin.com>
> 03/13/98
> >03:10pm >>>
> >Isn't one of the foundations of reference service and librarianship
> that
> >"no question is a stupid question?"
> >
> >Many times a week patrons approach me with "I have a dumb
> question."
> >The first thing I say in response is that "No question is a dumb
> >question."
> >
> >The Krikelis Theory of Information Seeking Behavior demonstrates that
> >people, particularly ADULTS, are often afraid or uncomfortable in
> >approaching librarians with reference and information-need based
> >questions. By dispelling the belief that a patron's question is
> "dumb"
> >we help them feel more comfortable in their request for assistance.
> >
> >Laura Olsen Dugan
> >Library & Information Services Manager
> >LaFollette & Sinykin
> >One E. Main Street, Suite #500
> >Madison, WI 53703-3300
> >(608) 257-3911 voice (608) 257-0609 fax
> >leodugan@lafollettesinykin.com
> >
> >
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