Holly:
I hope you addressed your letter regarding your botched subscription to
Corporation Forms and your unsatisfactory and maddening treatment by the
Customer Service Department to the CEO of West Group. There is no excuse
for handling a long established account customer in such a manner. If
they want to play hardball with their best customers, let them reap the
whirlwind.
Paulette Toth
Library Director
Richards & O'Neil LLP
885 Third Ave.
New York, NY 10022
ptoth@class.org
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