Why don't the legal publishers list on the cover of all such pamphlets
the titles of the sets they will be distributed with? This shouldn't be
so hard to do and would let librarians know where duplications will
occur and act accordingly.
>----------
>From: Mary Brandt Jensen[SMTP:mjensen@sunset.backbone.olemiss.edu]
>Sent: Friday, September 19, 1997 11:40 AM
>To: Law-Lib List
>Subject: West ignoring the Law Book Guides
>
>I do not quibble with John's point that some people may find these
>pamphlets to be useful adjuncts to these sets. However, I do not see how
>they can be interpreted as part of basic upkeep which the CFR defines as
>only those items *absolutely essential* to the use of the set. For those
>of us who have subscribed to basic upkeep only, West should not be
>shipping these pamphlets automatically. West should be sending us flyers
>or some other notice that they are available for purchase if we want them.
>West should ship them automatically only to customers who have clearly
>indicated through some affirmative action that they wish to receive full
>upkeep service including any titles that West considers to be related and
>of use to users of the set. Affirmative action to reconfirm that a
>customer wants full upkeep is particular important after the merger in
>which West appears to have lost many customer instructions given to the
>former publishers.
>
>It is time for the new West/Thomson company to recognize that the Law Book
>Guides apply to them and to quit ignoring them. Yesterday in response to
>a request for a renewal quote on a looseleaf service that I clearly
>indicated that I wanted to renew for one year only, I got an order form
>with all sorts of added terms. Conspicuously absent was a box to check
>saying that I only wanted basic upkeep service. Despite my specific
>instructions, it also contained a clause stating that subscriptions to
>print materials were for ongoing open ended standing orders. There was no
>place to check off that I didn't want that clause either. With this
>form, it is almost impossible to elect the options which would minimize
>shipments to only what we want. I renewed by letter instead.
>
>Mary Brandt Jensen University of Mississippi
>Director of the Law Library University, MS 38677
>Assistant Professor of Law mjensen@olemiss.edu
>
>
>
>
>Date: Thu, 18 Sep 1997 11:40:26 -0500 (CDT) From: JOHN PERKINS
><jperkins@lec.okcu.edu> To: Law-Lib <law-lib@ucdavis.edu> Subject: Defense
>of West on Taxpayer Relief
>
>I personally think WestGroup should be sending out all these duplicates.
>Each set would be incomplete without them. Whether a library decides to
>keep them all is another matter, but a library with just one of the sets
>has the expectation to receive the act, either as a new tax act (RIA), or
>as a PL 105-37 (USCA). I've had the GPO Acrobat version on my computer
>for several weeks, but have kept looking for hard copy at the end of US
>Tax Reporter, USCA, USCS often,.
>
>John M. Perkins Oklahoma City University School of Law Library
>405-557-6030, 405-521-5172 fax jperkins@lec.okcu.edu
>
>
>
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