And to think they will soon own CCH!! If everyone would accept as "gifts"
all these *unsolicited* items, they would soon stop the practice.
Paula Zieselman, Fulbright & Jaworski L.L.P., NYC (under 2 feet of the
fluffy white stuff)
On Mon, 8 Jan 1996, Joe Stephens wrote:
> I'm sure that CBC will be relieved to see that Aspen has supplanted them
> as the most vilified publisher on law-lib--at least by the time I finish
> this message.
>
> Last week we received from Aspen "Practitioners Guide to Insurance
> Litigation" which seemed to be a classic unsolicited shipping. I tried
> unsuccessfully to call the Customer Service number printed on the
> invoice--no one was answering that day! I tried again a couple of days
> later, and was connected to an automated system which offered no
> appropriate options, since I did not want to buy anything. I resolved to
> write my usual letter, telling them that we would keep the material,
> regarding it as a gift under 39 USC 3009. This morning we received a fat
> supplement to this publication, billed at $173.50! A huge "update" less
> than a week after receiving the set! I immediately tried to call again,
> but got only a message that they are closed due to the blizzard in the East.
>
> I am interested in how many libraries received this material. This seems
> to me perhaps the most blatant example I have seen of what has happened
> in legal publishing in the past few years. Obviously the FTC Guidelines
> mean nothing. I will write a letter, with a copy to CRIV, but my present
> mood is despair. These publishers, especially the European-owned ones,
> apparently do not realize that they are destroying their best
> customers.
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Joe K. Stephens
> Law Librarian Phone: (503) 986-5640
> Oregon Supreme Court Library Fax: (503) 986-5560
> 1163 State Street E-Mail: jstephen@willamette.edu
> Salem, Oregon 97310
> {{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{}}}}}}}}}}}}}}}}}}}}}}}}}}}}}}}}}}}}}}}
>
>
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