We had the same offer and the same problem with the invoices not
reflecting the 50% off initially.
Mariann Storck
Godfrey & Kahn
Milwaukee, WI
On Tue, 5 Dec 1995 MUMMJ@vmsa.csd.mu.edu wrote:
> A 75% discount??? Wow -- We only got a 50% discount. Of course that was a
> year ago.
>
> In all candor, I too was skeptical with this offer, but it really is
> reasonable. What they offered to us was everything that we get in paper
> which is also on UCC Search would be 50% off if we purchase the UCC
> Search, It really worked out to be cheaper.
>
> The pitfalls, and I did encounter them, included an inability on the part
> of CBC to break the invoice over two fiscal years (something we wanted).
> They were able to statement us on a monthly basis (i.e. break the cost out
> over 12 months), but they could not divide it by two. When they did break
> it out for us they could not send separate invoices, but rather we had to
> pay off of the statements. We prefer to pay from invoices.
>
> The second hurdle was in the paper products. I had to call customer
> service and accounting when the invoices did not show the agreed upon 50%
> discount. Some of us would hold that this is their intention, to not come
> through with their promise. I, however am willing to believe that someone
> had not entered the correct information, or something like that. Anyway,
> we had to refigure what titles should be included in the package and get
> credit for some invoices, etc. etc.
>
> It was a headache, but ultimately the savings was worth while. Our
> situation was probably somewhat unique; at least I haven't heard of any
> other similar stories. I hope however, that they have ironed out the
> problems, because a company should be ready to stand behind any promotion
> they put out.
>
> ******************************************
> ******************************************
> *** ***
> *** Jim Mumm ***
> *** Acquisitions / Serials Librarian ***
> *** ***
> *** Law Library ***
> *** Marquette University ***
> *** Sensenbrenner Hall ***
> *** 1103 W. Wisconsin Avenue ***
> *** P.O. Box 3137 ***
> *** Milwaukee, WI 53201-3137 ***
> *** ***
> *** mummj@vms.csd.mu.edu ***
> *** TEL : (414) 288-5351 ***
> *** FAX : (414) 288-5914 ***
> *** ***
> ******************************************
> ******************************************
>
>
> On Mon, 4 Dec 1995, Karol Sokol wrote:
>
> > Okay, are we ready for the latest CBC snake oil salesman "offer"? I
> > returned from lunch to find a message from our account rep about a
> > special offer concerning their UCC service. Starting in 1996, CBC is
> > offering a 75% discount on the price of the print service (case digests
> > and treatise that currently cost approximately $4200/year) if we purchase
> > the CD-ROM disk for $995 (this would include 12 months of up-dates).
> > This was presented as a "win-win" situation. The print version would
> > cost $1050 plus $995 for the CD-ROM, saving us $2155 in 1996. Of course,
> > there was no mention of what would happen in 1997. If lawyers become
> > comfortable with the CD-ROM (which is highly unlikely), will the price
> > jump to some astronomical figure in 1997? Will the print version revert
> > to the $4200 price, plus the price of the CD-ROM?
> >
> > Quite frankly, I am getting tired of the greed of the legal publishing
> > community. I am also getting tired of salesmen telling me that "so and
> > so law firm has already done this, so you have to also to maintain your
> > competitive edge", when, in fact, I learn, from a single phone call, that
> > so and so firm has not made a decision yet and is waiting for more
> > information!!!! Do these people think we are idiots? By the way, for
> > all the CBC Sales and Marketing people who read this message, please
> > don't bother to respond. Your justifications for pure and simple greed
> > are really getting on my nerves.
> >
> > Karol Sokol
> > Cleary, Gottlieb, Steen & Hamilton
> > cgsh@netcom.com
> >
>
This archive was generated by hypermail 2b29 : Wed Nov 14 2007 - 20:49:03 PST