Re: Virtual Reference -Reply

From: Amy Comeau (hgphlib@transit.nyser.net)
Date: Tue Aug 08 1995 - 08:12:25 PDT


On Tue, 8 Aug 1995, Anne Jochnowitz wrote:
> I think this is terrible! I'm a non-librarian who works for a publishing
> company. Not answering us (non-librarians) is childish. It's not a
> solution it's misleading! The types of questions as well as the "rules"
> should be defined and updated as needed.
>
> If non-librarians are not acknowledged, why are we allowed to join in the
> first place? Ridiculous AND disappointing.
>
> Anne

Anne,
Many of us have policies in our libraries that restrict the use of the
library or interlibrary loans to members of various library groups (ie
ALA, AALL, SLA, etc). Our time on the internet is, for the most part,
another resource that our employers are paying for, and for some of us,
that means restricting access to our time except for our colleagues. If
you have a problem with that, think of it from the point of view of our
employers, who have no problem with our being networked with other
librarians, since that has value to the institution, but would be pretty
annoyed at us spending their time giving away advice/assistance to the
general public. Childishness has nothing to do with it.

By the way, we *do* generally indicate our full names and where we are
employed in our signatures.

Amy Comeau email hgphlib@transit.nyser.net
Haight Gardner voice 212-341-7380
New York fax 212-385-9010



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