Dear LAW-LIB readers,
I am responding to the posting regarding CCH user pricing.
CCH (Wolters Kluwer Law & Business) enabled an unrestricted license for
our law firm customers and moved away from concurrent usage in response
to their requests for a broader, more flexible pricing model. Pricing
for this market is based on several factors including firm size, broad
or narrow scope of a practice area, as well as how the specific practice
group in question is viewed within the firm. This last area is what
gives us some flexibility when there may be very few users of a
particular product within a firm.
With regards to Mr. Whelan's inquiry I would like to say that we work
with all of our customers to create a licensing arrangement best suited
for their organization. Our Regional Sales Manager is the best person to
discuss the pricing most appropriate for the needs of your library. I
will be glad to pass on his contact information off list if you'd like
to speak with him.
Sincerely,
Linda Lev-Dunton
Director, Segment Management
Wolters Kluwer Law & Business
847 267 2611
Linda.Lev-Dunton@wolterskluwer.com
-----Original Message-----
From: owner-law-lib@ucdavis.edu [mailto:owner-law-lib@ucdavis.edu] On
Behalf Of Glasbrenner, Gloria Jean
Sent: Thursday, July 16, 2009 2:18 PM
To: David Whelan; law-lib@ucdavis.edu
Subject: [LAW-LIB:59520] RE: Electronic DB Pricing: Concurrent vs. Warm
Body
CCH tells me they will no longer price by concurrent users. They use
firm head count. We have been forced to cancel some of there databases
as I only have five or less users but they wanted me to pay for the
entire firm. They all appear to be charging by attorney head count for
law firms. Concurrent users often times make more sense.
-----Original Message-----
From: owner-law-lib@ucdavis.edu [mailto:owner-law-lib@ucdavis.edu] On
Behalf Of David Whelan
Sent: Thursday, July 16, 2009 3:04 PM
To: law-lib@ucdavis.edu
Subject: [LAW-LIB:59519] Electronic DB Pricing: Concurrent vs. Warm Body
Most of our database licenses are priced (at least initially, if not
entirely) on a head count number. This seems to work in captive
organizations (firms, law schools) but we serve over 40,000 lawyers
and paralegals, many of whom are unable to access the services we
license. One vendor with whom we work used a starting head count of
20,000! We'd like to try to switch to a model based on concurrent
usage.
I've got two questions:
- which vendors are willing to negotiate concurrent licenses instead
of head count licenses? (I'm pretty sure CCH does, but correct me if
I'm wrong)
- how do you determine the price point for the concurrent users?
Thanks in advance for any help.
David.
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