You might try "Through The Client's Eyes" by Henry and Andrew Ewalt --
published by the ABA LPM Section. I've read it and it's very good and
should meet your needs.
(Disclaimer: I am on the ABA LPM Publications Advisory Board.)
--Best Regards,
Carole
Carole Levitt J.D., M.L.S., President, Internet For Lawyers / <mailto:clevitt@netforlawyers.com> clevitt@netforlawyers.com / <http://www.linkedin.com/in/clevitt1> http://www.linkedin.com/in/clevitt1 / <http://www.netforlawyers.com/> www.netforlawyers.com /
7820 Enchanted Hills Blvd., Ste A-215, Rio Rancho, NM, 87144 / phone: 310/559-2247
**LOOK FOR OUR NEW BOOK COMING THIS SUMMER FIND INFO LIKE A PRO: INVESTIGATIVE RESEARCH ON THE INTERNET (ABA LPM)**
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-----Original Message----- From: owner-law-lib@ucdavis.edu [mailto:owner-law-lib@ucdavis.edu] On Behalf Of Penny Neeley Sent: Wednesday, June 17, 2009 9:04 AM To: law-lib@ucdavis.edu Subject: [LAW-LIB:59285] Measuring a law firm's value from the client's perspective
Hello all,
Currently I am researching articles that give insight into the standards by which a client values the law firm or firms he employees. If anyone has read or is aware of articles, law reviews, white papers on this subject, please reply to me. I'll share the information with the list. Thank you.
Penny Neeley Steptoe & Johnson PLLC P.O. Box 2190, Clarksburg, WV 26302-2190 Overnight Chase Tower, 6th Floor, 229 W. Main Street Clarksburg, WV 26301 O: 304-624-8198 F: 304-624-8183 C: 304-629-0542
penny.neeley@steptoe-johnson.com <http://www.Steptoe-Johnson.com> www.steptoe-johnson.com
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