[LAW-LIB:59044] Re: Responses about Cost-Reduction Professionals

From: Charles Dyer (charlesrdyer@clearwire.net)
Date: Tue May 19 2009 - 17:22:13 PDT

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    For those of you who work at public law libraries:

    Before hiring such firms or advising your judicial officers about them,
    please be aware that the Self Represented Litigation Network has been
    working on a set of diagnostic protocols to be used by courts for
    self-assessment, for the purposes of finding cost-effective (and often
    cost-cutting) ways to continue to serve the surge of self represented
    litigants in these hard economic times. The protocols are being field
    tested and will be announced in a few months. For further information,
    feel free to contact me (address below) or Richard Zorza, the
    Coordinator for the SRLN at richard@zorza.net.

    The SRLN and the California Administrative Office of the Courts have
    been doing studies at the superior courts in the seven counties in the
    San Joaquin Valley and have come up with some interesting results: In
    five counties, programs set up to serve self represented litigants
    actually save the courts money because of reductions in continuances and
    return appearances and similar effects. (In the other two, it turned
    out that the two programs studied were actually institutionalized
    funding of previous informal programs, so the control group was not
    really a true representative.) These reports are going to be made public
    soon.

    Please watch for these items. They will also undoubtedly be reported on
    by Mr. Zorza in his presentation, "Law Libraries and the Access to
    Justice Revolution," Program C-4, 4:15 p.m., Sunday, July 26, at the
    AALL Meeting in DC.

    Charles R. Dyer
    Chair, Law Librarians Working Group, SRLN

    Charles R. Dyer
    Charles R. Dyer Consulting
    808 East Maple Street
    Bellingham, WA 98225-5225
    360-738-6439
    fax 360-738-6439 (call first)
    mobile 360-483-9446
    charlesrdyer@clearwire.net
    www.charlesrdyer.com

                             

    Ray Jassin wrote:
    > I have worked with Donna *Terjesen* when she was at LexisNexis and is
    > now at Integrated Management Services. She has over 17 years of
    > industry experience and is a pleasure to work with. She is hard
    > working, and well informed. I highly recommend Donna Terjesen! Her
    > number is 917-539-7835, and her email address is
    > Dterjesen@integratedmgt.com <mailto:Dterjesen@integratedmgt.com>.
    >
    > Please note the correct spelling of her surname.
    > .
    > Ray Jassin, President
    > Law Library Management, Incorporated
    > 38 Bunkerhill Drive
    > Huntington, NY 11743
    > 631 266-1093
    > ray@lawlib.com <mailto:ray@lawlib.com>
    >
    >
    > On Mon, May 18, 2009 at 7:40 PM, MacMorris, Liza <LMacMorris@wsgr.com
    > <mailto:LMacMorris@wsgr.com>> wrote:
    >
    > Hi everyone,
    >
    > A while ago I asked the list for any experience they might have
    > had with cost-reduction professionals, and whether they felt the
    > experience was worthwhile. I received more responses from the
    > cost-reduction folks advertising their availability than from
    > librarians, interestingly enough.
    >
    > Here is the information I've cut/pasted from the responses, plus a
    > list of the companies. The one negative comment I fielded from
    > several people was how much they disliked the "cold calling" from
    > some of these entities, several of whom were rather rude (not a
    > good marketing ploy in my book). I suspect that there will be a
    > lot more reaching out of this kind coming from these companies,
    > probably including cold calling since the economy is in such
    > delicate condition.
    >
    > We have been contacted by several companies ourselves.
    >
    > Liza MacMorris
    > Manager, Library & Research Services
    > Wilson Sonsini Goodrich & Rosati
    > 650 Page Mill Road
    > Palo Alto CA 94304
    > _lmacmorris@wsgr.com_ <mailto:lmacmorris@wsgr.com>
    > (650) 493-9300
    >
    > -------------------------------------------------------------------------------------------------------------------------------------
    >
    > We are working with Chase Cost Management . They seem to be doing
    > a good job ... They've come up with cost reducing ideas that we
    > wouldn't have thought of on our own. It has been a lot of work,
    > on both sides.
    >
    > We used Michael Feit about 2.5 years ago to help us renegotiate
    > both our Lexis and Westlaw contracts. I was very pleased with him
    > and his service. One of the main benefits of using a service like
    > this... is the fact that you're getting data which benchmarks the
    > strength of your contract against other firms of similar size.
    >
    > (another response mentioned that Mr. Feit is no longer with the
    > company he had founded earlier)
    >
    > Altman-Weil offers reduction management these days.
    > ----------------------------------------------------------------------------------------------------------------------------------------
    >
    > Chase Cost Management, Inc.
    > Two Penn Plaza, Ste 1995
    > New York, NY 10121
    > Telephone: 212-563-8609
    > Tim Rourke (formerly with Westlaw)
    >
    > Quidlibet Research, Inc.
    > 1415 W. 22nd Street
    > Tower Suite
    > Oak Brook, IL 60523
    > Phone: 630-516-3600
    > Nina Cunningham
    >
    > AskINFOMANIA*
    > *14141 Dickens Street, Suite 113
    > Sherman Oaks, CA 91423
    > 818 788-8528
    > Cookie Lewis
    > clewis@askinfomania.com <mailto:clewis@askinfomania.com>
    >
    > Library Associates
    > 6500 Wilshire Blvd # 2240
    > Los Angeles, CA 90048
    > (323) 852-1083
    >
    >
    > Cable and Clark
    > _http://www.cableandclark.com_ <http://www.cableandclark.com/>
    > Colleen Cable (formerly with Lexis)
    > Sara Kavanagh (formerly with Lexis)
    >
    > Nuzzo Resources Inc.
    > 414 Bridge Crest Blvd
    > Houston TX 77082
    > (281) 493-9795
    > Joe Nuzzo
    >
    >
    > Donna Tergeson
    >
    > Iconitel Consulting Services
    > (919) 467-5763
    > (877) 342-0427
    > Email: contact@iconitel.com <mailto:contact@iconitel.com>
    >
    >
    >
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