Colleagues,
West Librarian Relations is looking for a dynamic individual to work with law librarians in the Southeastern US, based in Atlanta. If you are interested, please visit http://careers.thomsonreuters.com/, click on Job Search in the left navigation panel, then use "librarian" in the Keywords search box.
Thank you!
Lori
Librarian Relations Manager-MAR00001115
Description
Thomson Reuters is a global leader in providing essential information to the world's businesses and professionals in Law, Financial Services, Tax & Accounting, Media, Healthcare and Scientific Research. With our deep expertise and understanding of these professions, we are able to offer our customers a broad range of innovative products and services. The relevant, insightful information and intuitive supporting systems we provide enable our customers to be successful. Thomson Reuters has operations in 93 countries around the globe. More information about Thomson Reuters and its financial performance can be found on www.ThomsonReuters.com <http://www.thomsonreuters.com/> .
Description
West has a long history of supporting law librarians with training and constructive interchanges. In this role, you will manage a Librarian Relations program in a designated territory for law firm librarians. Main duties will include building excellent relationships, training on West products and services, and supporting law firm library, management needs. You will also be responsible for driving librarian usage and preference for Westlaw and West print products in large law firm accounts through in-firm consultations, education and customer service activities.
Primary responsibilities include:
1. Teaching and Training
2. Participate in the development and teaching of Westlaw and West print curriculum especially designed for legal professionals at large law firms within assigned territory.
3. Participate in the development and teaching of continuing education seminars for law librarians within assigned territory.
4. Support non-law firm organizations such as law schools, library schools and government entities, through teaching and training of Westlaw and West print products
* Customer Relations
* Foster and maintain strong customer relationships within assigned territory.
* Respond to customer inquires in a timely manner.
* Support law librarians through direct interaction with West customer service, , product developers and reference attorneys.
* Association Activities
* Attend local and regional librarian association meetings and annual national AALL conference.
* Respond to sponsorship requests from local and regional associations.
* Speak at association events on behalf of West and the Librarian Relations program when appropriate.
* Sales and Account Management Relations
* Support West Sales and Account Management activities within assigned division by supporting divisional goals.
Qualifications
* Masters in Library Science (M.L.S.) and/or J.D.
* 5+ years of law library experience
* Self directed and capable of driving multiple initiatives simultaneously
* Strong leadership and management skills
* Teaching experience and presentation skills
* Broad based knowledge and experience with legal information resources and legal technology applications.
* Effective verbal and written communication skills
* Strong organizational and prioritization skills
* Law library association leadership experience
* Ability to maintain confidentiality
* Strong customer service attitude
* Displayed project management skills
* High energy and an ability to interact positively and effectively with librarians and West teams
Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work.
Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer.
Job Marketing and Communications
Primary Location US-GA-Atlanta
Organization West
Schedule Full-time
Education Level Master's Degree (±18 years)
Job Type Standard
Shift Day Job
Travel Yes, 25 % of the Time
Lori Hedstrom
Marketing Manager, Librarian Relations
West, a Thomson Reuters business
610 Opperman Drive, D5-N190
Eagan, MN 55123
Phone (651) 687-5891
Fax (651) 848-2737
lori.hedstrom@thomsonreuters.com <mailto:lori.hedstrom@thomson.com>
http://west.thomson.com/librarian
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