I recently received a letter from LexisNexis that listed a 2 digit
"Customer Tracking Number", and instructions (repeated at least 3 times
in the letter), to keep a careful record of the number. It then went on
to demand all sorts of personal information including a drivers license
number, social security number (or at least the first 5 digits, my home
address, etc. The letter then went on to say that the firm would be
visited by a company called MicroBilt ComplyTraq (I'm not making that
up!) The letter was signed by someone claiming to be Chief of Security
for, apparently, LexisNexis.
Read to me like someone on a Phishing expedition, so I called Lexis,
since I don't subscribe to their service. The customer service rep had
no idea what I was talking about, said he'd call me back. It took him a
good half hour to get back to me and tell me that this is a new public
records service from Collier, and that I got the letter because I
subscribe to some of the Collier Bankruptcy books. Not a word about
that in the letter. So I told Lexis that I already had all the access
to public records that I need, and they can forget it - ain't goin' to
happen. Haven't heard from Collier.
Elliott C. Blevins
Manager of Library & Information Services
Sandberg, Phoenix & von Gontard, P.C
One City Centre, Suite 1500
St. Louis, MO 63101
Direct: 314-446-4288
Tel: 314-231-3332
Fax: 314-241-7604
eblevins@spvg.com <mailto:eblevins@spvg.com>
www.spvg.com
In accordance with IRS Circular 230, to the extent this email, including
attachments, contains an opinion on one or more Federal tax issues, such
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________________________________
From: owner-law-lib@ucdavis.edu
[mailto:owner-law-lib@ucdavis.edu] On Behalf Of Glasbrenner, Gloria Jean
Sent: Wednesday, June 04, 2008 12:40 PM
To: Daley, Laurie; law-lib@ucdavis.edu
Subject: [LAW-LIB:55724] RE: Giving out personal information
I not only have received two different forms from Lexis
requesting a great deal of my personal information including drivers
license, birth date, SSN, etc., they are also calling me at least twice
a week for the same information. Today, they are sending an
investigator along with the Lexis rep to one of my Ohio offices armed
with a camera to take pictures to insure we are indeed who we claim to
be, a law firm. Another one of my vendors told me this is being done
to comply with the Gramm-Leach-Bliley Act and financial privacy. I can
understand they need certain information related to the firm but
certainly not to the individuals who work there.
Gloria Jean Glasbrenner
Director of Library Services
Frost Brown Todd, LLC
400 West Market Street, 32nd Floor
Louisville, KY 40202-3363
502.779.8440
502.581.1087 Fax
________________________________
From: owner-law-lib@ucdavis.edu
[mailto:owner-law-lib@ucdavis.edu] On Behalf Of Daley, Laurie
Sent: Wednesday, June 04, 2008 1:00 PM
To: law-lib@ucdavis.edu
Subject: [LAW-LIB:55723] Giving out personal information
Good morning, how do you feel about vendors asking you for
personal information for access to public records at the workplace?
Within the last month, I have had a couple of verification forms that
asked me to attach a copy of my driver's license. One also asked for my
home contact information and social security number. It strikes me as
overly intrusive and I have been reluctant to provide them. What is
reasonable information for us to provide to maintain access to sensitive
information? What is reasonable for vendors to request? Is this just
an issue for law firms, or have other types of libraries (court or
academic) been asked for the same kinds of information?
Perhaps I should create my own form for them to verify the
authorized use of my information!
Thanks, Laurie
Laurie Daley
Librarian
Bullivant|Houser|Bailey PC
888 S.W. Fifth Avenue, Suite 300
Portland, OR 97204
mailto:laurie.daley@bullivant.com
direct dial: 503.499-4603 - fax: 503.295.0915
Seattle . Vancouver . Portland . Sacramento . San Francisco .
Las Vegas
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