Problem here -- the IDs work, but the passwords turn off. After
watching the email inbox for a temporary password, you "think" you've
signed back in after changing it. No, after signing in, you go back to
the regular sign in screen. To sign in again. Of course, this process
assumes one remembers the last three passwords used for the last 3 times
this occurred. And that you've noticed that the temporary password
field has to be filled in, along with the new password twice.
Meanwhile, the clock's flipping seconds and the attorney's
sphygmomanometer readings uptick too....
Mary Margaret Serpento
Librarian
Sommers Schwartz, P.C.
________________________________
From: owner-law-lib@ucdavis.edu [mailto:owner-law-lib@ucdavis.edu] On
Behalf Of Zimmerman, Stuart
Sent: Monday, May 05, 2008 6:49 PM
To: law-lib@ucdavis.edu
Subject: [LAW-LIB:55491] New Lexis "Security Measures" and Disappearing
Lexis IDs
Heads up! I've been plagued with Lexis IDs mysteriously disappearing
from our accounts. This includes the IDs (hourly and transactional) for
our entire class of first-year associates and one or the other of these
IDs for a handful of recent lateral hires. It isn't consistent.
Our Lexis rep has informed me that this is part of additional new
"security measures" and that inactive IDs will time-out after six
months. This doesn't explain why most of our IDs are still active and
showing up on the list, even for those who've had their IDs for years
and not used them.
Having Lexis IDs time out after six months is a terrible idea. It
creates more work for those administering Lexis IDs in their firms and
will mean that occasional Lexis users will not have ready access to
Lexis; we'll have to create new IDs each time they want to use the
service which will create unnecessary delays for those needing to do
research. I note that Westlaw does not currently employ these
draconian "security measures."
Has anyone else run into this problem or heard anything about this new
approach with Lexis IDs?
Stuart Zimmerman | Davis Wright Tremaine LLP
Library Manager, Portland Office
1300 SW Fifth Avenue, Suite 2300 | Portland, OR 97201
Tel: (503) 778-5242 | Fax: (503) 778-5299
Email: stuartzimmerman@dwt.com <mailto:stuartzimmerman@dwt.com> |
Website: www.dwt.com <http://www.dwt.com/>
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This archive was generated by hypermail 2b29 : Tue May 06 2008 - 06:49:32 PDT