You mean you haven't heard about their new Special Customer Service
Plan? For a small additional monthly fee, a Lexis crack team consisting
of an infinite number of monkeys at an infinite number of keyboards will
type in random combinations of keystrokes guaranteed to include all
unused passwords (the monkeys are docked a banana for wasting company
time typing out the Complete Works of William Shakespeare), thus keeping
all your passwords active. Call in today. Our operators are standing by.
And with each order you get, ABSOLUTELY FREE, your very own hand-crafted
Lexis-Nexis-Courtlink-File and Serve-Accurint-Reed-Elsevier "The
Customer is Our Top Priority" t-shirt. (This offer not available in
stores. Individual monkey not included.)
Bob Ryan
Librarian
Hill, Farrer & Burrill, LLP
300 South Grand Ave, 37th Fl.
Los Angeles, CA 90071
________________________________
From: owner-law-lib@ucdavis.edu [mailto:owner-law-lib@ucdavis.edu] On
Behalf Of Hill, Byron C.
Sent: Monday, May 05, 2008 4:09 PM
To: Zimmerman, Stuart; law-lib@ucdavis.edu
Subject: [LAW-LIB:55492] RE: New Lexis "Security Measures" and
Disappearing Lexis IDs
This is similar to what repeatedly happens with our Accurint IDs
since Lexis took over. I too am baffled as to why Lexis would choose to
antagonize users and increase the workload of those administering the
IDs. What precisely is the security problem they are attempting to
correct? My response the first time an attorney calls me frantically,
and irritated, to report that his or her Lexis ID no longer works:
"Really? Well, try your Westlaw ID -- it's ..."
Byron
Byron Hill
Bowditch & Dewey, LLP
-----Original Message-----
From: owner-law-lib@ucdavis.edu [mailto:owner-law-lib@ucdavis.edu] On
Behalf Of Zimmerman, Stuart
Sent: Monday, May 05, 2008 6:49 PM
To: law-lib@ucdavis.edu
Subject: [LAW-LIB:55491] New Lexis "Security Measures" and Disappearing
Lexis IDs
Heads up! I've been plagued with Lexis IDs mysteriously
disappearing from our accounts. This includes the IDs (hourly and
transactional) for our entire class of first-year associates and one or
the other of these IDs for a handful of recent lateral hires. It isn't
consistent.
Our Lexis rep has informed me that this is part of additional
new "security measures" and that inactive IDs will time-out after six
months. This doesn't explain why most of our IDs are still active and
showing up on the list, even for those who've had their IDs for years
and not used them.
Having Lexis IDs time out after six months is a terrible idea.
It creates more work for those administering Lexis IDs in their firms
and will mean that occasional Lexis users will not have ready access to
Lexis; we'll have to create new IDs each time they want to use the
service which will create unnecessary delays for those needing to do
research. I note that Westlaw does not currently employ these
draconian "security measures."
Has anyone else run into this problem or heard anything about
this new approach with Lexis IDs?
Stuart Zimmerman | Davis Wright Tremaine LLP
Library Manager, Portland Office
1300 SW Fifth Avenue, Suite 2300 | Portland, OR 97201
Tel: (503) 778-5242 | Fax: (503) 778-5299
Email: stuartzimmerman@dwt.com <mailto:stuartzimmerman@dwt.com>
| Website: www.dwt.com <http://www.dwt.com/>
Anchorage | Bellevue | Los Angeles | New York | Portland | San
Francisco | Seattle | Shanghai | Washington, D.C.
Communications from our firm may contain or incorporate federal tax
advice. Under recently promulgated US Internal Revenue Service
standards (Circular 230), we are required to inform you that only
formal, written tax opinions meeting the requirements of Circular 230
may be relied upon by taxpayers for the purpose of avoiding tax-related
penalties. Accordingly, this communication is not intended or written
to be used, and it cannot be used, for the purpose of avoiding
tax-related penalties under the Internal Revenue Code.
This e-mail message is generated from the law firm of Bowditch & Dewey,
LLP and contains information that is confidential and may be privileged
as an attorney/client communication or as attorney work product. The
information is intended to be disclosed solely to the addressee(s). If
you are not the intended recipient, be aware that any disclosure,
copying, distribution or use of the contents of this email information
is prohibited. If you have received this email in error, please notify
the sender by return email and delete it from your computer system. For
more information about Bowditch & Dewey, please visit our web site at
www.bowditch.com <http://www.bowditch.com>
===================================
To ensure compliance with requirements imposed by the IRS, we inform you that
any U.S. tax advice contained in this communication (including any attachments)
is not intended or written to be used, and cannot be used, for the purpose of
(a) avoiding penalties under the Internal Revenue Code, or (b) promoting,
marketing or recommending to another party any matters addressed in this
communication."
===================================
The information contained in this electronic mail message is confidential
information intended only for the use of the individual or entity named above,
and may be privileged. The information herein may also be protected by the
Electronic Communications Privacy Act, 18 USC Sections 2510-2521. If the
reader of this message is not the intended recipient, you are hereby notified
that any dissemination, distribution or copying of this communication is
strictly prohibited. If you have received this communication in error, please
immediately notify us by telephone (213-620-0460), and delete the original
message. Thank you.
This archive was generated by hypermail 2b29 : Mon May 05 2008 - 16:25:21 PDT