This is similar to what repeatedly happens with our Accurint IDs
since Lexis took over. I too am baffled as to why Lexis would choose to
antagonize users and increase the workload of those administering the
IDs. What precisely is the security problem they are attempting to
correct? My response the first time an attorney calls me frantically,
and irritated, to report that his or her Lexis ID no longer works:
"Really? Well, try your Westlaw ID -- it's ..."
Byron
Byron Hill
Bowditch & Dewey, LLP
-----Original Message-----
From: owner-law-lib@ucdavis.edu [mailto:owner-law-lib@ucdavis.edu] On
Behalf Of Zimmerman, Stuart
Sent: Monday, May 05, 2008 6:49 PM
To: law-lib@ucdavis.edu
Subject: [LAW-LIB:55491] New Lexis "Security Measures" and Disappearing
Lexis IDs
Heads up! I've been plagued with Lexis IDs mysteriously
disappearing from our accounts. This includes the IDs (hourly and
transactional) for our entire class of first-year associates and one or
the other of these IDs for a handful of recent lateral hires. It isn't
consistent.
Our Lexis rep has informed me that this is part of additional
new "security measures" and that inactive IDs will time-out after six
months. This doesn't explain why most of our IDs are still active and
showing up on the list, even for those who've had their IDs for years
and not used them.
Having Lexis IDs time out after six months is a terrible idea.
It creates more work for those administering Lexis IDs in their firms
and will mean that occasional Lexis users will not have ready access to
Lexis; we'll have to create new IDs each time they want to use the
service which will create unnecessary delays for those needing to do
research. I note that Westlaw does not currently employ these
draconian "security measures."
Has anyone else run into this problem or heard anything about
this new approach with Lexis IDs?
Stuart Zimmerman | Davis Wright Tremaine LLP
Library Manager, Portland Office
1300 SW Fifth Avenue, Suite 2300 | Portland, OR 97201
Tel: (503) 778-5242 | Fax: (503) 778-5299
Email: stuartzimmerman@dwt.com <mailto:stuartzimmerman@dwt.com>
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