[LAW-LIB:55207] Respnses to Bloomber Law inquiry

From: Ryan, Robert S. (RRyan@hillfarrer.com)
Date: Wed Apr 02 2008 - 16:43:41 PDT

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    Received a limited number but wide-ranging group of responses to my
    earlier question about the Bloomberg Law product. General consensus is
    that they have great financial information but aren't the easiest
    interface in the world to master, and, in terms of pricing, they don't
    really understand the law firm market as opposed to Wall Street. (I know
    I didn't get a multi-million dollar bonus this year...)
     
    In no particular order:
     
    The BB decision for our Firm wasn't made in LA so we were not involved
    in pricing etc but since we did end up with it in our office we try to
    use it for everything and anything it can do. There are some drawbacks
    but overall I like it. We signed on before the law platform so that part
    seems like a bonus for us.
     
    The financial tools are excellent although I don't know any one who has
    had success using it on a desktop. Sales staff is annoying. It requires
    real skill to use well.

    Yuk, we looked at it last year. Too expensive and you need their
    terminal and it doesn't look very user friendly. I would be curious to
    know if anyone in law library land uses it. When I was at the _____ Bank
    -- a few years ago -- our Corporate Library had a subscription and did
    occasional searches for us.

    We don't have Bloomberg, but all NYC-area law librarians get to go to
    Bloomberg headquarters for free training (recent trainings discussed
    mortgage debt securities and bonds) and interior design tips. I'm in
    awe of the product. We were able to see individual loans within a
    mortgage security and see bonds issued (not available on EDGAR).

    We have Bloomberg here at . Like the law reports (e.g.,
    Litigation, IP, insurance, etc.) and new company reports feature-
    worthwhile service overall. Historical tranching has been useful here.

    Great content but most of it available elsewhere. If use the software
    instead of a Bloomberg terminal, is hard to load and takes up a lot of
    IT staff time. Customer Support really inadeqate. Still basically a DOS
    program and cranky to use. Doesn't really understand the legal market.
     
     
    They are very aggressive, and when rebuffed by our library director and
    the marketing department, they found yet another way in to the firm
    through the partners - who set up a meeting, then said they were too
    busy to attend and asked that the library staff and me (market research)
    sit in for them. Upon review, we found that there wasn't a single thing
    that they could offer us that we didn't already have via some other
    source, AND their reps couldn't clearly articulate what their pricing
    structure was, effectively answer our questions, or even delineate their
    value proposition compared to their competition (whose product/service
    offerings they could not even identify). We told them if they could
    offer us more data/cheaper/faster, we'd consider. We haven't heard back
    from them (yet).

     
    We tried it about a year ago and did not subscribe because it was both
    expensive and hard to
     
     
    So I guess I won't be meeting Mayor Bloomberg any time soon...
     
    Bob Ryan
    Librarian
    Hill, Farrer & Burrill, LLP
    300 South Grand Ave, 37th Fl.
    Los Angeles, CA 90071
     

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