[LAW-LIB:54661] incorrect US Postal Service +4 ZIP code fix?

From: Serpento, Mary Margaret (MSerpento@sommerspc.com)
Date: Wed Feb 06 2008 - 06:27:07 PST

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    Greetings, Liblings,
     
    The US Snail assigned our firm a ZIP+4 code, but put a different one in
    the database. Publishers with automated systems can't correct it.
    Their systems keep re-inserting the wrong +4. They even try omitting +4
    altogether, and their systems reinsert the wrong code. The Customer
    Service reps have their supervisors or IS folks try manual overrides,
    but the wrong code keeps reappearing. The wrong +4 really slows our
    mail delivery and probably accounts for missing issues.
     
    Does anyone have a "fix" or USPS procedure for this?
     
    Merci d'avance,
     
    Mary Margaret Serpento
    Librarian
    Sommers Schwartz, P.C.
     



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