Colleagues,
We have an opening for a Thomson West Librarian Relations Manager based
in New York, NY. This is a position for a dynamic, self-directed
individual! If you are interested, please visit
http://west.thomson.com/careers <http://west.thomson.com/careers> .
Click on "Search All Opportunities" and scroll down the list OR use
"librarian" in the keyword search term box and scroll down in results
list. All applications must be submitted online and are automatically
routed to the hiring manager.
Thank you!
Lori
Lori Hedstrom
Marketing Manager
Thomson West Librarian Relations
610 Opperman Drive, D5-N190
Eagan, MN 55123
Phone (651) 687-5891
Fax (651) 848-2737
http://west.thomson.com/librarian
<http://west.thomson.com/librarian>
Thomson West Librarian Relations Manager / New York - Description
West has a long history of supporting law librarians with training and
constructive interchanges. In this role, you will manage a Librarian
Relations program in a designated territory for law firm librarians.
Main duties will include building excellent relationships, training on
West products and services, and supporting law firm library management
needs. You will also be responsible for driving librarian usage and
preference for Westlaw and West print products in large law firm
accounts through in-firm consultations, education and customer service
activities.
Primary responsibilities include:
1. Teaching and Training
a. Participate in the development and teaching of Westlaw
and West print curriculum especially designed for legal professionals at
large law firms within assigned territory.
b. Participate in the development and teaching of
continuing education seminars for law librarians within assigned
territory.
c. Support non-law firm organizations such as law schools,
library schools and government entities, through teaching and training
of Westlaw and West print products
2. Customer Relations
a. Foster and maintain strong customer relationships within
assigned territory.
b. Respond to customer inquires in a timely manner.
c. Support law librarians through direct interaction with
West customer service, product developers and reference attorneys.
3. Association Activities
a. Attend local and regional librarian association meetings
and annual national AALL conference.
b. Respond to sponsorship requests from local and regional
associations.
c. Speak at association events on behalf of West and the
Librarian Relations program when appropriate.
4. Sales and Account Management Relations
a. Support West Sales and Account Management activities
within assigned division by supporting divisional goals.
Qualifications
* Masters in Library Science (M.L.S.) and/or J.D.
* 5+ years of law library experience
* Self directed and capable of driving multiple initiatives
simultaneously
* Strong leadership and management skills
* Teaching experience and presentation skills
* Broad based knowledge and experience with legal information
resources and legal technology applications.
* Effective verbal and written communication skills
* Strong organizational and prioritization skills
* Law library association leadership experience
* Ability to maintain confidentiality
* Strong customer service attitude
* Displayed project management skills
* High energy and an ability to interact positively and
effectively with librarians and West teams
The Thomson Corporation is a leading global provider of integrated
information solutions to business and professional customers.
Thomson provides value-added information, with software tools and
applications that help its customers make better decisions, faster. We
serve more than 20 million information users in the fields of law, tax,
accounting, higher education, reference information, corporate
e-learning and assessment, financial services, scientific research and
healthcare.
The Corporation's common shares are listed on the New York and Toronto
stock exchanges (NYSE: TOC; TSX: TOC).
Our employees embrace a number of commonly shared values -
collaboration, accountability, customer focus, a bias toward action and
results, appreciation and respect for diversity, entrepreneurial spirit
and, at all times, the highest ethical standards. These values
represent the behavior each employee is expected to exhibit in their
role. In our view, fostering a culture that embodies these values will
lead to success and growth for our employees and our business.
The Thomson Corporation is proud to be an Equal Employment
Opportunity/Affirmative Action Employer.
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