Thank you all who supplied me with feedback about Bloomberg. I am sorry
this update has taken a while. I have been out of the office and during
that time signed off the list.
As I promised, below are the replies I received.
Sid Kaskey -Research & Information Services Manager
Florida & Latin American Offices
Squire Sanders & Dempsey LLP.
305-577-2932
skaskey@ssd.com
****************************
I have done some federal docket tracking with it and have been pleased.
I think it is more timely than Courtlink and CourtExpress
plus it's part of our contract so I do not have to pay extra for the
tracking.
=============
saw your posting on Bloomberg and concur with Lucy. I am in the middle
of a trial. I am impressed with their product. The majority of the
people I have come in contact with have been arrogant and talk down.
Can you please share with me any other feedback you get. Thank you
=============
Wealth of info within system which would be inaccessible any other way;
Bloomberg not so good at fleshing it out for the law firm community
Help Desk "challenged":
* they are not used to the type of questions law firms request;
* no phone assistance (you first have to send than instant message
with question THEN ask them to call you to work thru query);
* no comparison to the level of service one rcvs from Lexis or
Westlaw (or even Dialog)
BLAW (Bloomberg Law) is a growing service -- only six years in the
making -- I was one of their original contacts when they began
envisioning content.
It is frustrating to work with, but I go back to my original statement:
Wealth of info within system which would be inaccessible any other way.
======================
I've tried using the {BLDA <Go>} function -- without success. All I can
do is create a folder. The function might still be under construction.
Are you using the same {BLDA <Go>} function or something else?
======================
I have done some federal docket tracking with it and have been pleased.
I think it is more timely than Courtlink and CourtExpress plus it's part
of our contract so I do not have to pay extra for the tracking.
========================
We looked at it ; but I have no opinion on the product. I was too
incensed by the condescending to librarians and confrontational to
CourtLink and
CourtExpress tone of the sales representative's presentation.
This archive was generated by hypermail 2b29 : Wed Nov 14 2007 - 20:47:00 PST