Please excuse cross postings...
Colleagues,
We have an opening for a new Thomson West Librarian Relations Manager based in New York City. This is a position for a dynamic, self-directed individual! If you are interested, please visit http://west.thomson.com/careers. Click on "Search All Opportunities" and scroll down the list OR use "librarian" in the keyword search term box to bring the listing to the top. All applications must be submitted online and are automatically routed to the hiring manager.
Thank you!
Susana
Susana Camargo-Pohl
Librarian Relations Manager
Thomson West
530 Fifth Ave.
New York, NY 10036
Cell Phone: (646) 334-3451
Fax: (212) 548-7401
Email: susana.camargo-pohl@thomson.com
http://west.thomson.com/librarian
Thomson West Librarian Relations Manager / New York - Description
West has a long history of supporting law librarians with training and constructive interchanges. In this role, you will manage a Librarian Relations program in a designated territory for law firm librarians. Main duties will include building excellent relationships, training on West products and services, and supporting law firm library management needs. You will also be responsible for driving librarian usage and preference for Westlaw and West print products in large law firm accounts through in-firm consultations, education and customer service activities.
Primary responsibilities include:
1. Teaching and Training
a. Participate in the development and teaching of Westlaw and West print curriculum especially designed for legal professionals at large law firms within assigned territory.
b. Participate in the development and teaching of continuing education seminars for law librarians within assigned territory.
c. Support non-law firm organizations such as law schools, library schools and government entities, through teaching and training of Westlaw and West print products
2. Customer Relations
a. Foster and maintain strong customer relationships within assigned territory.
b. Respond to customer inquires in a timely manner.
c. Support law librarians through direct interaction with West customer service, product developers and reference attorneys.
3. Association Activities
a. Attend local and regional librarian association meetings and annual national AALL conference.
b. Respond to sponsorship requests from local and regional associations.
c. Speak at association events on behalf of West and the Librarian Relations program when appropriate.
4. Sales and Account Management Relations
a. Support West Sales and Account Management activities within assigned division by supporting divisional goals.
Qualifications
* Masters in Library Science (M.L.S.) and/or J.D.
* 5+ years of law library experience
* Self directed and capable of driving multiple initiatives simultaneously
* Strong leadership and management skills
* Teaching experience and presentation skills
* Broad based knowledge and experience with legal information resources and legal technology applications.
* Effective verbal and written communication skills
* Strong organizational and prioritization skills
* Law library association leadership experience
* Ability to maintain confidentiality
* Strong customer service attitude
* Displayed project management skills
* High energy and an ability to interact positively and effectively with librarians and West teams
The Thomson Corporation is a leading global provider of integrated information solutions to business and professional customers.
Thomson provides value-added information, with software tools and applications that help its customers make better decisions, faster. We serve more than 20 million information users in the fields of law, tax, accounting, higher education, reference information, corporate e-learning and assessment, financial services, scientific research and healthcare.
The Corporation's common shares are listed on the New York and Toronto stock exchanges (NYSE: TOC; TSX: TOC).
Our employees embrace a number of commonly shared values - collaboration, accountability, customer focus, a bias toward action and results, appreciation and respect for diversity, entrepreneurial spirit and, at all times, the highest ethical standards. These values represent the behavior each employee is expected to exhibit in their role. In our view, fostering a culture that embodies these values will lead to success and growth for our employees and our business.
The Thomson Corporation is proud to be an Equal Employment Opportunity/Affirmative Action Employer.
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