RE: CCH Health Research Network pricing

From: Webster, Trish (TWebster@honigman.com)
Date: Thu Mar 22 2007 - 14:28:43 PDT


Here is the text of my original email, with responses posted below,
after redaction and name removal.
 
From: owner-law-lib@ucdavis.edu [mailto:owner-law-lib@ucdavis.edu] On
Behalf Of Webster, Trish
Sent: Wednesday, March 14, 2007 4:26 PM
To: law-lib@ucdavis.edu
Subject: CCH Health Research Network pricing

Has anyone else been told that CCH will no longer provide licenses to
the Health Research Network based on number of users and all licenses
will now be "unrestricted access?" And that the new unrestricted access
license is basically a doubling of the price from the previous licensing
model?
 
Just interested to know if anyone else has been through this and if you
were successful in presenting these new numbers to firm management.
Please respond to me off list.
 
Thanks,
 
RESPONSES:
 
*** I have and I cancelled as much CCH as I could and went to BNA. We
are stuck with the Medicare and Capital Changes in print. CCH will not
budge and have certainly become greedy !
                --- and further comment from the same regarding BNA: All
online with IP authentication and I cancelled the print. My attorneys
love it. BNA created a BNA page on our portal and everything is there.
        
*** All CCH online renewals are now only firmwide. It's been a huge
increase. Discounts on our print subscriptions has somewhat softened the
blow. The timing of our renewals was such that I was able to include
the increases in the budget, getting the numbers from CCH early in a
couple instances. The only positives have been that we can now offer
access to some attorneys who would otherwise not have had it, and don't
need to contact CCH to change our contract every time our numbers
increase to the next category, but it's definitely a huge increase.
 
*** I never heard anything like that. We negotiated a deal based on
the handpicked content we wanted and the number of passwords we wanted.
If they are not going to give you individual passwords, how can your
users set up alerts and their own pre-cooked features and searches?
 
***

CCH has made its policy to only have "enterprise" contracts, not by user
nor by site.

This one of the issues that was raised when CRIV visited CCH this past
fall. They said that it was a straight business decision.

A summary of the visit will be published in The Spectrum.

*** Although our firm wide librarian should respond, I will jump in and
tell you that CCH has informed our firm that they have changed their
licensing and pricing model. They have just done this with our
subscription to the CCH FERC Internet product. We went from two offices
with their own subscription to being told this year that we had to go
firm wide even though we do not have a firm wide need.

*** I have been warned it is coming but have not seen the numbers yet.

*** I told them that we would pay the amount we paid last year or we
were going to cancel. We received a substantial discount, not quite what
we paid previously, but close. This was for the tax library and we
would have gone through with it because we could have switched to other
products. This threat might not work for the Health care library
because there are no good substitutes.

*** That is what our rep told me. I'm sure that's great for the
mega-firms, but I am in a **-attorney general practice firm, where most
of our practice groups consist of 2 to 5 attorneys. There is no way we
would pay the "unrestricted access" fees for just a couple of users.

*** Take a look at the Wolters Kluwer financials and the presentation
by their CEO to shareholders on their website and you can gain some
insight on the "why" behind the new pricing model.

 

HONIGMAN

 

 

Trish Webster

Library Manager

Honigman Miller Schwartz and Cohn LLP

660 Woodward Avenue

2290 First National Building

Detroit, MI 48226-3506

 

'

(313) 465-7046

+

TWebster@honigman.com

"

www.honigman.com <http://www.honigman.com/>
 
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