Position Announcement: Technical Support Specialist

From: Balleste, Roy (rballeste@udc.edu)
Date: Thu Jan 18 2007 - 15:01:38 PST


University of the District of Columbia (UDC)

David A. Clarke School of Law

 

Position Announcement: Technical Support Specialist

Number: 06-73

Salary Range: AD-2210 07/01 $50,291 Per Annum

Location: Van Ness Campus Date: 12-11-06

Areas of Consideration: Nation-wide Closing Date: Open Until

Filled Responsible to: Director of Law Library

UDC Davis A. Clarke School of Law

Vice President, Academic Affairs

 

Brief Description of Duties

Installs and configures client side network printing software, wireless LAN networking hardware and anti-virus and Spyware removal software.

Performs general PC troubleshooting across the spectrum of Microsoft desktop operating systems.

Identifies and responds to virus outbreaks; isolates, cleans and restores virus-infected computers.

Recovers data from damaged hard drives and restores computers to factory presets.

Performs diagnostics to troubleshoot hardware failure; researches, evaluates and provides feedback on problematic trends and patterns in customer support requirements.

 

Qualifications Required

A Bachelor's degree in Computer Science or a related field and four years of experience which includes one year of specialized experience. The one year of specialized experience must be equivalent to at least the next lower grade level. Specialized experience is experience that demonstrates accomplishments of computer systems configuration, troubleshooting and maintenance which require a range of customary approaches, techniques and requirement appropriate to an assigned computer operation or related to the work of the position as described above.

 

University of the District of Columbia is an equal opportunity employer

All candidates will be considered without regard to race, color, religion, national origin, sex, age, martial status, personal appearance, sexual orientation, familial status, family responsibilities, matriculation, political affiliation, disability, source of income, place of residence or business.

The Residency Preference Amendment Act of 1988, D.C. Law 7-203, created a system which provides that any applicant for employment in the Career or Educational Services who is a bona fide resident of the District of Columbia may claim a residency preference at the time of application. An applicant selected for appointment based on District residency will be required to submit proof of bona fide District residency. Bona fide District residency must be maintained from the date of appointment to the position for five consecutive years.

This position is not in the collective bargaining unit.

Please submit a UDC Professional Application and résumé to:

 

Ms. Isabelle McMillian

University of the District of Columbia

Office of Human Resources

Building 38, Suite 301-9

4200 Connecticut Avenue, N.W.

Washington, D.C. 20008

 

 

Please address questions to me.

 

Roy Balleste

Director of the Law Library

& Assistant Professor of Law

University of the District of Columbia

David A. Clarke School of Law

Charles M. & Hilda H. M. Mason Law Library

4200 Connecticut Avenue, N.W.

Washington, D.C. 20008

 



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