RE: "enforcing" circulation?

From: Laughlin, Riva (Riva.Laughlin@haynesboone.com)
Date: Tue Mar 28 2006 - 05:51:06 PST


Actually, your Friday afternoon office sweep is a good idea - I've done
it for years. But, you don't reshelve the books. You make a big deal
about checking them out for the attorney and offer to return the books
if they are finished with them. My attorneys finally learned to check
out the books themselves. I think my making a big deal about it showed
how serious I was.
 
These Friday afternoon sweeps are also good "face time" for the library.
A chance to chat with the attorneys (if their schedule permits) and see
if there are any issues you need to address. You'd be surprised how many
folks need help with something, but don't think about the library until
they see you.
 
 
*******************************************************************
Riva Laughlin, MLS
Librarian
Haynes and Boone, LLP
1221 McKinney, Suite 2100
Houston, TX 77010
 
Phone: (713)547-2828
Fax: (713)236-5592
email: riva.laughlin@haynesboone.com
-----Original Message-----
From: owner-law-lib@ucdavis.edu [mailto:owner-law-lib@ucdavis.edu] On
Behalf Of library
Sent: Monday, March 27, 2006 3:58 PM
To: law-lib@ucdavis.edu
Subject: "enforcing" circulation?

I have a "situation" and I hope someone can share some very helpful
advice.
 
We are a 75ish attorney firm. Our circulation system right now consists
of check out cards in the front pocket of the book. The patron takes
out the card, writes in their initials and drops it in a tray on the
counter. My assistant takes the card and puts it in a large red "out
file" and shelves that where the books should be. So if someone needs
the book, but the book is not there, then they just look at the card to
see who has the book.
 
Great plan
 
Of course we get about 50% of the patrons to actually follow this plan.
 
I have attorneys come to be completely frustrated because the book is
gone - and it is not checked out. To say nothing of my assistants
frustration when she need to update a book that is gone and not checked
out.
 
This happened to my library partner on Friday - 5 times. I am not
kidding. He was so frustrated. He understands that it is the patron
(attorney) who is doing this - and not me. BUT he wants the library to
figure out how to get people to check the books out.
 
One idea is to go through offices on Friday afternoon and shelves books
that are not property checked out. I don't see that this will make me
terribly popular - and I really don't see it making people check the
books our correctly. I think it will make people hid books in their
office better.
 
I am really a carrot and not a stick person. I am hoping that people
might have some helpful ideas on how I can train my patrons to check out
their books.
 
All comments and suggestions are greatly appreciated.
 
Thanks!!
 
Cynthia
 
 
Cynthia L. Brown, Esq.
Librarian
Jones Waldo Holbrook & McDonough
170 South Main Street
Suite 1500
Salt Lake City, UT 84101
801 521 3200

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