I have a "situation" and I hope someone can share some very helpful advice.
We are a 75ish attorney firm. Our circulation system right now consists of check out cards in the front pocket of the book. The patron takes out the card, writes in their initials and drops it in a tray on the counter. My assistant takes the card and puts it in a large red "out file" and shelves that where the books should be. So if someone needs the book, but the book is not there, then they just look at the card to see who has the book.
Great plan
Of course we get about 50% of the patrons to actually follow this plan.
I have attorneys come to be completely frustrated because the book is gone - and it is not checked out. To say nothing of my assistants frustration when she need to update a book that is gone and not checked out.
This happened to my library partner on Friday - 5 times. I am not kidding. He was so frustrated. He understands that it is the patron (attorney) who is doing this - and not me. BUT he wants the library to figure out how to get people to check the books out.
One idea is to go through offices on Friday afternoon and shelves books that are not property checked out. I don't see that this will make me terribly popular - and I really don't see it making people check the books our correctly. I think it will make people hid books in their office better.
I am really a carrot and not a stick person. I am hoping that people might have some helpful ideas on how I can train my patrons to check out their books.
All comments and suggestions are greatly appreciated.
Thanks!!
Cynthia
Cynthia L. Brown, Esq.
Librarian
Jones Waldo Holbrook & McDonough
170 South Main Street
Suite 1500
Salt Lake City, UT 84101
801 521 3200
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