RE: E-mails from gruntled patrons

From: Cheryl Nyberg (cnyberg@u.washington.edu)
Date: Mon May 23 2005 - 13:47:24 PDT


I believe this cartoon was drawn by Mary Whisner, head of Gallagher Law
Library's Reference department. Mary isn't in right now, but I'll confirm
with her when she returns this afternoon.

Cheryl

()()()()()()()()()()()()
Cheryl Rae Nyberg
Reference Librarian
Gallagher Law Library
University of Washington
206/543-7672
cnyberg@u.washington.edu
http://lib.law.washington.edu
()()()()()()()()()()()()

On Mon, 23 May 2005, Doria, Joann wrote:

> If I recall correctly, the cartoon was entered in an AALL contest was
> used on their note pads. For many years I had the image posted above my
> desk.
>
> Joann Doria
> Reference Librarian
> Proskauer Rose LLP
> 1585 Broadway
> New York, NY 10036
> 212-969-5021
> 212-969-2900 (fax)
>
> -----Original Message-----
> From: owner-law-lib@ucdavis.edu [mailto:owner-law-lib@ucdavis.edu] On
> Behalf Of Davis, Barbara J.
> Sent: Monday, May 23, 2005 2:10 PM
> To: law-lib@ucdavis.edu
> Subject: RE: E-mails from gruntled patrons
>
>
> Does anyone have a copy of that great cartoon where the patron (law
> student?) goes to the reference desk and says something like "I found a
> case right on point, but all I remember is that it was in a tan book"?
> It was around about 15 years ago when patrons were more dependent on
> West's Reporter series in book form.
>
> Barbara J. Davis
> Director of Library Resources
> Taft, Stettinius & Hollister LLP
> 425 Walnut Street Suite 1800
> Cincinnati, OH 45202
> Phone: 513-357-9403
> Fax: 513-381-0205
> E-Mail: davisb@taftlaw.com
> Web: http://www.taftlaw.com
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>
>
>
> -----Original Message-----
> From: owner-law-lib@ucdavis.edu [mailto:owner-law-lib@ucdavis.edu] On
> Behalf Of Lawson Ward
> Sent: Monday, May 23, 2005 1:55 PM
> To: Carey, Elisabeth; law-lib@ucdavis.edu
> Subject: RE: E-mails from gruntled patrons
>
>
>
> My congratulations to The New England School of Law's catalog designer
> with the wonderful idea of using colors! My nomination for that person's
> inclusion in the all-time list of great library innovators follows as
> soon the person is identified. As one who not only can describe books by
> title and general shelf location, but also by color, this is especially
> helpful. The only flaw in my unique ability is that the book I can so
> precisely describe has not, in fact, yet been written....Is there a
> place in catalogs for books that should exist but don't?
>
>
> Lawson L. Ward, Librarian
> Law Library at Milford Courthouse
> 14 West River Street
> Milford, CT 06460
>
> Tel. 203/283-8235
> Fax 203/283-8267
>
>
>
> -----Original Message-----
> From: owner-law-lib@ucdavis.edu [mailto:owner-law-lib@ucdavis.edu]On
> Behalf Of Carey, Elisabeth
> Sent: Monday, May 23, 2005 1:16 PM
> To: law-lib@ucdavis.edu
> Subject: RE: E-mails from gruntled patrons
>
>
> Sorry, meant to send this to the list:
>
> The New England School of Law's catalog, Portia, includes cover color as
> a search option: http://204.193.158.10/
>
> Lis Carey
> Mintz Levin
> Boston
>
> -----Original Message-----
> From: owner-law-lib@ucdavis.edu [mailto:owner-law-lib@ucdavis.edu]On
> Behalf Of Nancy Brown
> Sent: Monday, May 23, 2005 1:07 PM
> To: 'Judith Cole'; jfischer@ggu.edu; law-lib@ucdavis.edu
> Subject: RE: E-mails from gruntled patrons
>
>
> I've always thought that cataloging should include color of the cover or
> any other memorable visual clues. I can't count the patrons who've come
> in and offered a vague description of some treatise and ended up saying
> something like, "You know, the shiny red set."
>
> Nancy Brown, Librarian
> Wendel, Rosen, Black & Dean, LLP
> Oakland, CA 94607
>
>
> -----Original Message-----
> From: Judith Cole [mailto:ColeJ@hillsboroughcounty.org]
> Sent: Monday, May 23, 2005 8:55 AM
> To: jfischer@ggu.edu; law-lib@ucdavis.edu
> Subject: Re: E-mails from gruntled patrons
>
>
> When I worked in a public library I would laugh at the patrons who came
> in and asked for the novel with the blue jacket and Adirondack chairs on
> the cover, or some similarly fragmented description. Recently I went to
> a wine store and heard myself saying "all I remember is it has a gold
> and white label with two short words in a large font." The proprietor
> found it! So perhaps many of us are guilty of this but in different
> contexts!
>
>>>> "Janet Fischer" <jfischer@ggu.edu> 05/23/05 11:26AM >>>
> And I'll bet you found it!
> Janet
>
>
> Janet Fischer
> Acquisitions/Government Documents Librarian
> Golden Gate University Law Library
> 536 Mission Street
> San Francisco, CA 94105
> phone: 415-442-7826
> fax: 415-512-9395
> email: jfischer@ggu.edu
> http://www.ggu.edu/lawlibrary
>
>>>> Kent Olson <kolson@virginia.edu> 05/23/05 06:55AM >>>
> As a mild counterpoint to the recently posted "disgruntled paralegal"
> message, here's my favorite recent e-mail request from a law professor:
>
>
> From: [redacted]
> To: Reference Librarians
> Subject: Climate change articles
>
> * * * Also I would like a copy of an article that appeared perhaps two
> months ago in Scientific American, by a former UVA environmental
> sciences professor, who looks at global climate change in the context of
> long term climate warming and cooling cycles. His first name is William
> (Bill) and he sometimes wears a baseball cap. Thanks, [redacted]
>
>
> Kent Olson
> UVA Law Library
> kolson@virginia.edu
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