RE: E-mails from gruntled patrons

From: Cheifetz, Rochelle (rochelle.cheifetz@dechert.com)
Date: Mon May 23 2005 - 11:19:10 PDT


Yes, I have it on my bulletin board! The librarian is asking the student
"Ok, you're sure the case was in a tan book. Do you remember anything else
about it?".

Rochelle Cohen Cheifetz
Director of Libraries
Dechert LLP
30 Rockefeller Center
New York, NY 10112
(tel) 212-698-3582
(fax) 212-314-0002
rochelle.cheifetz@dechert.com

-----Original Message-----
From: owner-law-lib@ucdavis.edu [mailto:owner-law-lib@ucdavis.edu] On Behalf
Of Davis, Barbara J.
Sent: Monday, May 23, 2005 2:10 PM
To: law-lib@ucdavis.edu
Subject: RE: E-mails from gruntled patrons

Does anyone have a copy of that great cartoon where the patron (law
student?) goes to the reference desk and says something like "I found a
case right on point, but all I remember is that it was in a tan book"?
It was around about 15 years ago when patrons were more dependent on
West's Reporter series in book form.

Barbara J. Davis
Director of Library Resources
Taft, Stettinius & Hollister LLP
425 Walnut Street Suite 1800
Cincinnati, OH 45202
Phone: 513-357-9403
Fax: 513-381-0205
E-Mail: davisb@taftlaw.com
Web: http://www.taftlaw.com
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-----Original Message-----
From: owner-law-lib@ucdavis.edu [mailto:owner-law-lib@ucdavis.edu] On
Behalf Of Lawson Ward
Sent: Monday, May 23, 2005 1:55 PM
To: Carey, Elisabeth; law-lib@ucdavis.edu
Subject: RE: E-mails from gruntled patrons

My congratulations to The New England School of Law's catalog designer
with the wonderful idea of using colors! My nomination for that person's
inclusion in the all-time list of great library innovators follows as
soon the person is identified. As one who not only can describe books by
title and general shelf location, but also by color, this is especially
helpful. The only flaw in my unique ability is that the book I can so
precisely describe has not, in fact, yet been written....Is there a
place in catalogs for books that should exist but don't?

Lawson L. Ward, Librarian
Law Library at Milford Courthouse
14 West River Street
Milford, CT 06460

Tel. 203/283-8235
Fax 203/283-8267

-----Original Message-----
From: owner-law-lib@ucdavis.edu [mailto:owner-law-lib@ucdavis.edu]On
Behalf Of Carey, Elisabeth
Sent: Monday, May 23, 2005 1:16 PM
To: law-lib@ucdavis.edu
Subject: RE: E-mails from gruntled patrons

Sorry, meant to send this to the list:

The New England School of Law's catalog, Portia, includes cover color as
a search option: http://204.193.158.10/

Lis Carey
Mintz Levin
Boston

-----Original Message-----
From: owner-law-lib@ucdavis.edu [mailto:owner-law-lib@ucdavis.edu]On
Behalf Of Nancy Brown
Sent: Monday, May 23, 2005 1:07 PM
To: 'Judith Cole'; jfischer@ggu.edu; law-lib@ucdavis.edu
Subject: RE: E-mails from gruntled patrons

I've always thought that cataloging should include color of the cover or
any other memorable visual clues. I can't count the patrons who've come
in and offered a vague description of some treatise and ended up saying
something like, "You know, the shiny red set."

Nancy Brown, Librarian
Wendel, Rosen, Black & Dean, LLP
Oakland, CA 94607

-----Original Message-----
From: Judith Cole [mailto:ColeJ@hillsboroughcounty.org]
Sent: Monday, May 23, 2005 8:55 AM
To: jfischer@ggu.edu; law-lib@ucdavis.edu
Subject: Re: E-mails from gruntled patrons

When I worked in a public library I would laugh at the patrons who came
in and asked for the novel with the blue jacket and Adirondack chairs on
the cover, or some similarly fragmented description. Recently I went to
a wine store and heard myself saying "all I remember is it has a gold
and white label with two short words in a large font." The proprietor
found it! So perhaps many of us are guilty of this but in different
contexts!

>>> "Janet Fischer" <jfischer@ggu.edu> 05/23/05 11:26AM >>>
And I'll bet you found it!
Janet

Janet Fischer
Acquisitions/Government Documents Librarian
Golden Gate University Law Library
536 Mission Street
San Francisco, CA 94105
phone: 415-442-7826
fax: 415-512-9395
email: jfischer@ggu.edu
http://www.ggu.edu/lawlibrary

>>> Kent Olson <kolson@virginia.edu> 05/23/05 06:55AM >>>
As a mild counterpoint to the recently posted "disgruntled paralegal"
message, here's my favorite recent e-mail request from a law professor:

From: [redacted]
To: Reference Librarians
Subject: Climate change articles

* * * Also I would like a copy of an article that appeared perhaps two
months ago in Scientific American, by a former UVA environmental
sciences professor, who looks at global climate change in the context of
long term climate warming and cooling cycles. His first name is William
(Bill) and he sometimes wears a baseball cap. Thanks, [redacted]

Kent Olson
UVA Law Library
kolson@virginia.edu
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