RE: E-mails from gruntled patrons

From: Carey, Elisabeth (ECCarey@mintz.com)
Date: Mon May 23 2005 - 10:15:49 PDT


Sorry, meant to send this to the list:

The New England School of Law's catalog, Portia, includes cover color as a search option:
http://204.193.158.10/

Lis Carey
Mintz Levin
Boston

-----Original Message-----
From: owner-law-lib@ucdavis.edu [mailto:owner-law-lib@ucdavis.edu]On
Behalf Of Nancy Brown
Sent: Monday, May 23, 2005 1:07 PM
To: 'Judith Cole'; jfischer@ggu.edu; law-lib@ucdavis.edu
Subject: RE: E-mails from gruntled patrons

I've always thought that cataloging should include color of the cover or any
other memorable visual clues. I can't count the patrons who've come in and
offered a vague description of some treatise and ended up saying something
like, "You know, the shiny red set."

Nancy Brown, Librarian
Wendel, Rosen, Black & Dean, LLP
Oakland, CA 94607

-----Original Message-----
From: Judith Cole [mailto:ColeJ@hillsboroughcounty.org]
Sent: Monday, May 23, 2005 8:55 AM
To: jfischer@ggu.edu; law-lib@ucdavis.edu
Subject: Re: E-mails from gruntled patrons

When I worked in a public library I would laugh at the patrons who came in
and asked for the novel with the blue jacket and Adirondack chairs on the
cover, or some similarly fragmented description. Recently I went to a wine
store and heard myself saying "all I remember is it has a gold and white
label with two short words in a large font." The proprietor found it! So
perhaps many of us are guilty of this but in different contexts!

>>> "Janet Fischer" <jfischer@ggu.edu> 05/23/05 11:26AM >>>
And I'll bet you found it!
Janet

Janet Fischer
Acquisitions/Government Documents Librarian
Golden Gate University Law Library
536 Mission Street
San Francisco, CA 94105
phone: 415-442-7826
fax: 415-512-9395
email: jfischer@ggu.edu
http://www.ggu.edu/lawlibrary

>>> Kent Olson <kolson@virginia.edu> 05/23/05 06:55AM >>>
As a mild counterpoint to the recently posted "disgruntled paralegal"
message, here's my favorite recent e-mail request from a law professor:

From: [redacted]
To: Reference Librarians
Subject: Climate change articles

* * * Also I would like a copy of an article that appeared perhaps two
months ago in Scientific American, by a former UVA environmental sciences
professor, who looks at global climate change in the context of long term
climate warming and cooling cycles. His first name is William (Bill) and he
sometimes wears a baseball cap. Thanks, [redacted]

Kent Olson
UVA Law Library
kolson@virginia.edu
----------------------------------------------------------------------------
------------------
This email may contain confidential and privileged material
for the sole use of the intended recipient. Any review or
distribution by others is strictly prohibited. If you are not
the intended recipient, please contact the sender and delete
all copies.

STATEMENT OF CONFIDENTIALITY:
The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain confidential or privileged information. If you are not the intended recipient, or the person responsible for delivering the e-mail to the intended recipient, be advised you have received this message in error and that any use, dissemination, forwarding, printing, or copying is strictly prohibited. Please notify Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C. immediately at either (617) 542-6000 or at ISDirector@Mintz.com, and destroy all copies of this message and any attachments. You will be reimbursed for reasonable costs incurred in notifying us.



This archive was generated by hypermail 2b29 : Wed Nov 14 2007 - 20:45:58 PST