Recently, I've been finding that many email inquiries to vendors are
being returned via phone (or unexpected drop-in visits). While I
consider the possibility that this is an effort to make a more
personal communication (and I appreciate that), it can prove to be
very inconvenient when I'm hard to reach. As a reference librarian, I
spend a lot of my day at the reference desk, out of my office in
meetings, teaching, and meeting with students in my office -- all
periods of time when I'm not able to take a phone call, but in between
which I can read and respond to email. I rely on email both for
moving projects along and for maintaining a record of that
communication, and unnecessary voice-mail-phone-tag can frustrate both
of those efforts, and waste a _lot_ of time.
Anyway. My $.02 Friday rant.
-- Stephanie Davidson Reference and Electronic Resources Librarian Yale Law School Lillian Goldman Library (203) 432-7535 stephanie.davidson
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