The following CRIVGram has been posted to several listservs to ensure wide
distribution. We apologize in advance for the duplication.
CRIVGram - 5/12/04
Thomson West has asked CRIV to post this follow-up to the CRIVGram dated
5/10/04.
CLARIFICATION: West will be sending the May Federal sticky supplement to
all customers who subscribe to the product. In addition, West will be
sending the May Federal sticky supplement to all customers who purchased the
2004 CA Court Rules Federal pamphlet from September 1, 2003 to present but
were not put on subscription.
ORIGINAL POSTING: West appreciates the opportunity to clarify for customers
the inadvertent omission of material from the 2004 California Rules of
Court--Federal publication and the April 2004 sticky back supplement.
A sticky back supplement was shipped in April to standing order customers
allowing inclusion of both the corrected court rules and new court rule
changes that were received following the cut-off for the December 2003
pamphlet. Unfortunately, the April sticky back supplement was missing
amendments to the 9th Circuit Court of Appeals. To correct this error, a
complimentary, replacement sticky back supplement will be shipped to
customers in May 2004, integrating content from the April supplement and all
Court Rule changes received through May 1, 2004. An audit procedure has been
put in place that will prevent future occurrences of this issue.
West will be sending the May Federal sticky supplement to all customers that
purchased this product but were not put on subscription from September 1,
2003, to present.
We regret any inconvenience this omission may have caused. Please contact
West Customer Service at 800-328-4880 with questions.
Margie Axtmann, Chair
AALL Committee on Relations with Information Vendors
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Margaret Maes Axtmann
Associate Director for Information Resources
University of St. Thomas
Schoenecker Law Library
1000 LaSalle Avenue, MSL 112
Minneapolis, MN 55403-2015
Voice: 651-962-4868
Fax: 651-962-4910
mailto:mmaxtmann@stthomas.edu
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