RE: Thomson/RIA Beware

From: Worthington, Nicholas A. (nworthingto@sonnenschein.com)
Date: Thu Nov 06 2003 - 10:25:32 PST


And Consider this: If you do keep the item as an "unsolicited gift" and
add it to your collection, down the road your patrons may come to depend
on the title. Then you'll need to buy updates or new editions. Quite a
racket......

                                Nick Worthington
                                Librarian
                                Sonnenschein Nath & Rosenthal LLP
                                San Francisco Library
                                415.882.1005

-----Original Message-----
From: Nancy Brown [mailto:NBrown@wendel.com]
Sent: Tuesday, November 04, 2003 2:05 PM
To: 'Rappold, Elizabeth'; Zimmerman, Stuart; law-lib@ucdavis.edu
Subject: RE: Thomson/RIA Beware

         Elizabeth and all:
        
        Time will tell how many of us end up paying for this gimmick. I
haven't gone through my piles of mail yet this week, but I'm sure
there's one of these little time bombs in there for me. They didn't
send an invoice with the product, right? No, that will come in a week
and a half or so, making it harder to connect the unwanted product with
an invoice to reference when either fighting the legitimacy of the
shipment or sending it back.
        
        And then this will go on your running "past due" list from
Thomson, even though you never ordered it and have refuted its
legitimacy (and they've ignored or spaced out your refutation), or sent
it back without the invoice and its two gimundo reference numbers (one
nine digit number and one ten digit number, just for double the fun!!).

        
        And then in a couple of years Thomson will sick a nasty zealot
of an accounts receivable clerk on you who threatens you with
collections if you don't pay all 2 or 3 years of past dues yesterday.
So you'll pay for the blasted thing because you can't track it back to
the original gimmick...an unsolicited shipment you never wanted in the
first place...that came without an invoice.
        
        This is the monkey business that is passing for legal publishing
nowadays. They can't make money through legitimate sales, so I believe
they've cooked up this slimey jiggery-pokery to bring in revenues. I'm
in a little war with Thomson over this malfeasance, as I have called it,
and sorry guys at the top level have heard from me on it. You see how
effective I've been!
        
        Happy Tuesday.
        
        Nancy Brown, Librarian
        Wendel, Rosen, Black & Dean, LLP
        1111 Broadway, Suite 2400
        Oakland, CA 94607


        
        

                -----Original Message-----
                From: Rappold, Elizabeth [mailto:erappold@coxsmith.com]
                Sent: Monday, November 03, 2003 2:44 PM
                To: Zimmerman, Stuart; law-lib@ucdavis.edu
                Subject: RE: Thomson/RIA Beware
        
        
                Stuart,
                If it's a big thick green paperback, we got one too.
I'm not paying for it either!
                Elizabeth Rappold, M.L.S.
                Library Manager
                Cox & Smith Incorporated
                112 E. Pecan Street, Suite 1800
                San Antonio, TX 78205

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                        -----Original Message-----
                        From: owner-law-lib@ucdavis.edu
[mailto:owner-law-lib@ucdavis.edu] On Behalf Of Zimmerman, Stuart
                        Sent: Monday, November 03, 2003 4:19 PM
                        To: 'law-lib@ucdavis.edu'
                        Subject: Thomson/RIA Beware
                
                

                        Heads up! Thomson RIA is sending out
unsolicited materials. We just received a copy of a WG&L title with a
cover letter by the author (I'm not including the title as I'm not going
to give them any free publicity). I just spoke with "Fred in Customer
Service" who tried to defend the shipment ("If you don't want the title
you can just return it with the enclosed shipping label."). I explained
that unsolicited shipments are a violation of US postal laws, but Fred
was undeterred and declined to provide me with a name and address to
which I could send my "thank you for the gift" note, but I'll send it to
the company generally anyway. Beware!

                        Stuart Zimmerman
                        Library Manager, Portland Office
                        Davis Wright Tremaine
                        1300 SW Fifth, Ste. 2300
                        Portland, OR 97201
                        (503) 778-5242 (ph)
                        (503) 778-5299 (fax)



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