Elizabeth and all:
Time will tell how many of us end up paying for this gimmick. I haven't
gone through my piles of mail yet this week, but I'm sure there's one of
these little time bombs in there for me. They didn't send an invoice with
the product, right? No, that will come in a week and a half or so, making
it harder to connect the unwanted product with an invoice to reference when
either fighting the legitimacy of the shipment or sending it back.
And then this will go on your running "past due" list from Thomson, even
though you never ordered it and have refuted its legitimacy (and they've
ignored or spaced out your refutation), or sent it back without the invoice
and its two gimundo reference numbers (one nine digit number and one ten
digit number, just for double the fun!!).
And then in a couple of years Thomson will sick a nasty zealot of an
accounts receivable clerk on you who threatens you with collections if you
don't pay all 2 or 3 years of past dues yesterday. So you'll pay for the
blasted thing because you can't track it back to the original gimmick...an
unsolicited shipment you never wanted in the first place...that came without
an invoice.
This is the monkey business that is passing for legal publishing nowadays.
They can't make money through legitimate sales, so I believe they've cooked
up this slimey jiggery-pokery to bring in revenues. I'm in a little war
with Thomson over this malfeasance, as I have called it, and sorry guys at
the top level have heard from me on it. You see how effective I've been!
Happy Tuesday.
Nancy Brown, Librarian
Wendel, Rosen, Black & Dean, LLP
1111 Broadway, Suite 2400
Oakland, CA 94607
-----Original Message-----
From: Rappold, Elizabeth [mailto:erappold@coxsmith.com]
Sent: Monday, November 03, 2003 2:44 PM
To: Zimmerman, Stuart; law-lib@ucdavis.edu
Subject: RE: Thomson/RIA Beware
Stuart,
If it's a big thick green paperback, we got one too. I'm not paying for it
either!
Elizabeth Rappold, M.L.S.
Library Manager
Cox & Smith Incorporated
112 E. Pecan Street, Suite 1800
San Antonio, TX 78205
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-----Original Message-----
From: owner-law-lib@ucdavis.edu [mailto:owner-law-lib@ucdavis.edu] On Behalf
Of Zimmerman, Stuart
Sent: Monday, November 03, 2003 4:19 PM
To: 'law-lib@ucdavis.edu'
Subject: Thomson/RIA Beware
Heads up! Thomson RIA is sending out unsolicited materials. We just
received a copy of a WG&L title with a cover letter by the author (I'm not
including the title as I'm not going to give them any free publicity). I
just spoke with "Fred in Customer Service" who tried to defend the shipment
("If you don't want the title you can just return it with the enclosed
shipping label."). I explained that unsolicited shipments are a violation
of US postal laws, but Fred was undeterred and declined to provide me with a
name and address to which I could send my "thank you for the gift" note, but
I'll send it to the company generally anyway. Beware!
Stuart Zimmerman
Library Manager, Portland Office
Davis Wright Tremaine
1300 SW Fifth, Ste. 2300
Portland, OR 97201
(503) 778-5242 (ph)
(503) 778-5299 (fax)
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