Similar issue -- we received year 2 of the CJS Table of Cases paper
pamphlets. We had returned them last year but could not cancel because it
is an "integral part of the CJS set now." We were told we could return
them for credit -- but here they are again. When I have 8 branch libraries
I need to contact to get these returned, this is a royal pain in the _ _ _!
Plus when you're dealing with just filers in 3 of the offices, the books
just tend to go up on the shelves when they come in, so there is the issue
of whether I can even return those at all! Maybe if I can't cancel the
TOC, I will just have to cancel the whole CJS -- all 8 copies!
Mary Grace Hune
Law Librarian
Verizon Legal Department
1515 North Courthouse Road, Suite 500
Arlington, VA 22201-2909
Tel. 703-351-3173
Fax 703-351-3663
mary.g.hune@verizon.com
"Zimmerman,
Stuart" To: "'law-lib@ucdavis.edu'" <law-lib@ucdavis.edu>
<stuartzimmerman@ cc:
dwt.com> Subject: Thomson/RIA Beware
Sent by:
owner-law-lib@ucd
avis.edu
11/03/2003 05:19
PM
Heads up! Thomson RIA is sending out unsolicited materials. We just
received a copy of a WG&L title with a cover letter by the author (I'm not
including the title as I'm not going to give them any free publicity). I
just spoke with "Fred in Customer Service" who tried to defend the shipment
("If you don't want the title you can just return it with the enclosed
shipping label."). I explained that unsolicited shipments are a violation
of US postal laws, but Fred was undeterred and declined to provide me with
a name and address to which I could send my "thank you for the gift" note,
but I'll send it to the company generally anyway. Beware!
Stuart Zimmerman
Library Manager, Portland Office
Davis Wright Tremaine
1300 SW Fifth, Ste. 2300
Portland, OR 97201
(503) 778-5242 (ph)
(503) 778-5299 (fax)
This archive was generated by hypermail 2b29 : Wed Nov 14 2007 - 20:44:45 PST