According to AALL Guide to Fair Business Practices for Legal Publishers,
under "Principles 3: Fair Dealing #6 "Forthcoming edition or substantial
revision Publishers should advise customers about a forthcoming edition of
substantial revision of a publication when they place an order for the
publication or make an inquiry that may lead to its purchase if: (1) it is
know that the new edition or revision is scheduled for publication within
the next six months, and (2) the pricing structure is such that the
customer will need to make a comparable investment during the year to
maintain a current subscription or title." Looks like to me that the
publisher should have notified customers as referred to in (1), unless they
feel that it wasn't a "substantive revision", but then the fact that they
charged so much for all the revisions would fall under (2) which still mean
that the publisher should have given customers notice. Customers would
then have the opportunity before receiving the product to make a decision
if they wanted the product or not.
At 11:25 AM 4/2/2003 -0500, you wrote:
>Wasn't there a time when a publisher would not charge for a product if it
>was within 3 months of a previous shipment? Seems to me this one came close.
>I contacted our representative to complain, but did not get any type of
>reply.
>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>Kathie Sweeney, Library Director
>Semmes, Bowen & Semmes, P.C.
>Baltimore, MD
>
>** Opinions are my own and not necessarily shared by my employer. **
>
>
>-----Original Message-----
>From: Serpento, Mary Margaret [mailto:SERPM1@KITCH.COM]
>Sent: Tuesday, April 01, 2003 10:41 AM
>To: law-lib@ucdavis.edu
>Subject: RE: Holmes' Appleman Rant
>
>
>
>No, I think your reaction is quite justified. Particularly a week
>after Thomson West's announcement of their profits and intention
>to continue migrating customers from print/CD-ROM to online.
>
>I owe my .02 euros to the Company Store.....
>
>Mary Margaret Serpento
>Law Librarian
>Kitch Drutchas Wagner DeNardis & Valitutti
>serpm1@kitch.com
>
>
>
>-----Original Message-----
>From: Thurow, James [mailto:JThurow@L-WLAW.com]
>Sent: Monday, March 31, 2003 2:52 PM
>To: law-lib@ucdavis.edu
>Subject: Holmes' Appleman Rant
>
>Hi all,
>
>I just received a new v.22 (@ $97.75) for Holmes' Appleman that is to
>replace the current vols. 22 & 23. My records show that I received the
>current v.22 on 1/2/03 & 2/4/03 at costs of $169.15 and $97.75,
>respectively. The new v.22 contains two new chapters not in the current
>vols. 22 & 23. I'm sorry but that just doesn't justify to me why I have to
>pay $364.65 for what is in effect one new volume. If the info in current
>vols.22 & 23 was so pressing that it couldn't wait 3 or 4 months to be
>published in the new v.22, why not put out softbound updates at a much
>reduced cost until all this info could be compiled into one new volume? I
>called customer service and they basically gave me the brush off when I
>asked for a credit. After I told them I was seriously considering canceling
>this subscription, they said they'd look into what they could do and call me
>back. This feels like a scam to me. So, am I overreacting?
>
>James Thurow
>Librarian
>Lane & Waterman
>220 N. Main St., Ste. 600
>Davenport, IA 52801
>ph: (563)324-3246
>fx: (563)324-1616
>direct: (563)333-6672
>email: jthurow@l-wlaw.com
Lisa Blackwell
Technical Services Librarian
Appalachian School of Law Library
Route 5, Box 450
Grundy, VA 24614
276-935-6688x1301
lblackwell@asl.edu
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