CRIVgram - Aspen Publishers

From: Carol.Rogers@LW.com
Date: Fri Jan 10 2003 - 09:33:18 PST


The following CRIVGram has been posted to several listservs to ensure
wide distribution. We apologize in advance for the inconvenience.
                        

CRIV Gram - January 10, 2003

The CRIV has been asked to post the following message from Aspen
Publishers regarding a changed format in invoices. The CRIV thanks
Craig Garrett at Aspen for the clarification.
        "We have received many inquiries regarding a new format of
invoices you may have received in the past two to three weeks from
Aspen Publishers. This reduced sized invoice was used only for those
standing orders shipped between December 12 and December 27, 2002.
These invoices were utilized only by an outsourced vendor providing
direct shipping from our various printers. These invoices were
utilized to ensure the timely release of various end of the year
materials. Any product releases mailed directly from the Aspen
Publishers Distribution Center in Maryland included invoices that were
printed on the standard 8.5" x 11" full page invoice format.
        We will continue to utilize our standard formatted invoices in
our future shipments, but in order to ensure timely shipping and
receipt of time sensitive matter these reduced size invoices may again
be used if we ship material directly from the printer. The data and
remitting instructions provided on these invoices is identical to that
provided on the larger form it is just in a more compressed form. If
you are in need of a full sized copy of an invoice please do not
hesitate to request it by either emailing us at
LAWLIBRARIAN@aspenpublishers.com
<mailto:LAWLIBRARIAN@aspenpublishers.com> or by calling our dedicated
Librarian Customer Care Line at 1-877-LAW-LIBR. We apologize for not
providing this information prior to the invoices being used and we
hope that any inconvenience we may have caused was minor. "
        J. Craig Garrett
        Aspen Publishers, a Wolters Kluwer Company
        Office: 212-597-0381 Fax: 646-728-3084

                       

Carol N. Rogers
AALL Committee on Relations with Information Vendors (CRIV)
Latham & Watkins LLP
520 South Grand Avenue, Suite 200
Los Angeles CA 90071
213.891.8018
carol.rogers@lw.com

The purpose of this posting is to provide information and should not
be considered an endorsement of a particular company or its products
by CRIV or AALL.

CRIVGrams and CRIV Alerts are issued by the AALL Committee on
Relations with Information Vendors (CRIV) and are intended to inform
librarians about issues concerning publishers. Questions about
CRIVGrams and Alerts generally should be addressed to Carol Rogers,
CRIV Chair. Questions about matters presented in a specific message
should be addressed to the *contact* individual listed in the body of
the announcement. An archive of CRIVGrams and CRIV Alerts is
available in CRIV Page, the committee's Web site at
<http://www.aallnet.org/committee/criv>.

Latham & Watkins is a limited liability partnership.

This email may contain material that is confidential, privileged and/or attorney work product for the sole use of the intended recipient. Any review, reliance or distribution by others or forwarding without express permission is strictly prohibited. If you are not the intended recipient, please contact the sender and delete all copies.



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