They fixed it for us.
Cathryn Bowie
Head of Library Services
WINSTEAD
Suite 2400
910 Travis Street
Houston, TX 77002
Direct: (713) 650-2637
Fax: (713) 650-2400
mailto:cbowie@winstead.com <mailto:cbowie@winstead.com>
www.winstead.com
-----Original Message-----
From: Riva Laughlin [mailto:Riva.Laughlin@haynesboone.com]
Sent: Wednesday, September 04, 2002 3:46 PM
To: nstenger@brouse.com; law-lib@ucdavis.edu
Subject: Re: Matthew Bender's "Authority on Demand" Website
I, too, have complained about the problem a couple of times to Matthew
Bender, and have not had it resolved. Most of our users now go to the LEXIS
version of the MB title they need - which is probably what LEXIS/MB wants to
have happen anyway.
Riva Laughlin
Librarian
Haynes and Boone, LLP
1000 Louisiana, Suite 4300
Houston, TX 77002
phone: 713-547-2828
fax: 713-236-5592
email: riva.laughlin@haynesboone.com <mailto:riva.laughlin@haynesboone.com>
>>> "Stenger, Nicole A." <nstenger@brouse.com> 09/04/02 03:19PM >>>
Is anyone else experiencing problems with the hyperlinks on this website?
For example, when someone is using one of the indexes (in this case Nimmer
on Copyrights), and they click on a hyperlinked topic, the link takes the
user to the "Subscribe to Authority on Demand" page, rendering the index
useless. I've called technical support a few times, but they haven't been
able to correct the problem. This isn't good since we pay a lot of money for
these products and I've got some angry end users I'm forced to deal with.
Just wondering if anyone else has complained to Matthew Bender and if so,
did they resolve the issue for you?
Nicole Stenger
Librarian
Brouse McDowell
500 First National Tower
Akron, Ohio 44308
Phone: 330.535.5711
Fax: 330.253.8601
email: nstenger@brouse.com
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