I received several responses from people who have also received invoices,
dunning letters and even calls from collection agencies for newsletters they
didn't order from this firm, as well as many other e-mails regarding the
kind of tactics "Progressive" Business Publications and similar firms use.
PBP has an aggressive telemarketing program and apparently has an extremely
loose concept of what is an approval of a purchase. Bottom line, don't take
their word that you or someone in the firm did in fact order the item. Some
freebies you get in the mail that you don't want, you can just ignore. Make
sure to cancel anything you get from these people.
Unless any of the people who contacted me prefer that I don't, I'm going to
forward your e-mails to the CRIV.
Paula Lichtenberg, Librarian
Keker & Van Nest LLP, San Francisco
> -----Original Message-----
> From: Library
> Sent: Tuesday, June 04, 2002 9:07 AM
> To: 'law-lib@ucdavis.edu'
> Subject: Progressive Business Publications
>
> Anyone else getting invoices from this outfit saying you owe money for a
> newsletter, when you know you don't get it? I have a bill for a $300
> publication, which covers an area of law we don't deal with. I know I
> didn't order it, even though I'm listed as being the person who they say
> ordered it. You can't talk to a live person at their number. Just
> wondering if anyone else has come across this.
>
> Paula Lichtenberg, Librarian
> Keker & Van Nest LLP, San Francisco
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