A Message from West Group to Our Librarian Partners

From: Ellis, Anne (Anne.Ellis@westgroup.com)
Date: Thu Sep 13 2001 - 15:05:26 PDT


Dear Colleagues,

The employees of West Group and Thomson Legal & Regulatory are saddened and
outraged over the attacks against the American people in New York,
Washington, D.C. and Pennsylvania.

Our thoughts and prayers go out to all of our valued clients and partners
who have been impacted by this terrible tragedy. We also extend our sincere
gratitude to all people who, without regard for their personal safety,
rushed to the aid and comfort of others. We are now learning that many of
these brave people lost their lives trying to save others.

As a trusted partner to the legal profession for more than 125 years, we
place an absolute belief in the power and fairness of justice. It is our
sincere hope that justice is swift and without compromise in demanding
accountability for those responsible for these cowardly acts.

In the spirit of partnership, West Group has mobilized a Crisis Response
Team of research, product and technical specialists to be available
around-the-clock to help our clients and friends who practice law in lower
Manhattan and Washington, D.C. get back on their feet. This team of
Reference Attorneys, Customer Technical Support specialists, and Sales and
Account Management professionals is prepared to help you get access to
research materials and assistance, reestablish connections and rebuild your
networks. When our Westlaw Information Center at 530 5th Ave. in Manhattan
is reopened, we will share our computers and office space with as many legal
professionals as we can accommodate. We'll also help with arrangements and
provide special discounts to procure and ship replacement print volumes so
you can rebuild your libraries, and your practice.

Law firms, government and corporate legal departments and academic
institutions in lower Manhattan and Washington, D.C. impacted by this
tragedy can call 1-800-408-9378 to get help from the West Group Crisis
Response Team.

Anne

Anne V. Ellis
Director, Librarian Relations
West Group
610 Opperman Drive
D5B-N209
Eagan, MN 55123
651-687-5019
anne.ellis@westgroup.com



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