Some of us "old hands" use version 6.32; I still prefer this interface.
You can download it from the link below. I've never experienced print
problems with this version. Netscape is our browser, so what David says
applies to us, also.
http://www2.westgroup.com/documentation/westlaw/wlawdoc/techspec/wmw632td.htm
******************************************************
Liz Doyle, Librarian, ASRC
Office of Regional Counsel
U.S. EPA Region 10
1200 Sixth Ave, ORC-158,
Seattle WA, 98101-3188 USA
Phone: 206-553-2133
Fax: 206-553-0163
doyle.liz@epa.gov
******************************************************
David Leone
<DL@wallerlaw.c To: 'FINCH JENNIFER'
om> <Jennifer.Finch@MCLANE.com>, "'law-lib@ucdavis.edu'"
Sent by: <law-lib@ucdavis.edu>
owner-law-lib@u cc:
cdavis.edu Subject: RE: WestMate 7.33 - Printing Problems
09/06/2001
09:09 AM
Well, unless they've fixed it, westlaw.com won't print if your browser is
Netscape. But we've not had a chronic problem printing using the Westmate
software, which what we use instead of westlaw.com because of the printing
problems we experienced with it.
David Leone
Librarian
Waller Lansden Dortch & Davis, PLLC
511 Union Street, Suite 2100
Nashville, Tennessee 37219
Phone: 615-244-6380
Fax: 615-244-6804
Email: dleone@wallerlaw.com
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-----Original Message-----
From: FINCH JENNIFER [mailto:Jennifer.Finch@MCLANE.com]
Sent: Thursday, September 06, 2001 10:22 AM
To: 'law-lib@ucdavis.edu'
Subject: WestMate 7.33 - Printing Problems
Hello out there, fellow law-libbers,
We are having troubles with printing from the WestMate 7.33 software.
Sometimes it works, sometimes it freezes with an error message like
"Westmate could not complete your request because of a program error".
We have 2 or 3 attorneys who prefer the WestMate software to westlaw.com,
and actually refuse to learn to use the web version.
However, they are also rather annoyed that they have these printing
problems.
Out technical people have spoken to Westlaw techies, and their online
troubleshooting isn't helpful; we've done just about everything to try to
remedy the situation. It seems to be just bad programming.
Have any of you:
a) experienced printing problems with WestMate
b) found a solution for said problems
c) been able to cajole the attorneys into using westlaw.com instead?
Suggestions, comments, ideas? Help!
Thanks!
- Jen
Jennifer McLeod Finch
Assistant Librarian
McLane, Graf, Raulerson & Middleton, PA
900 Elm St.
Manchester, NH 03101
P: 603-628-1428
F: 603-625-5650
www.mclane.com
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