With the merging of Michie, Bender, and Shepard's under one roof, the merging of accounting systems has begun. However, I've ended up with a problem. Now, instead of receiving an invoice from each company, I receive three from Bender (one for each of our original accounts). While this is not an insurmountable problem, it is a bit of an annoyance, as I have been cutting three separate checks in order to forestall accounting confusion. I have called Customer Service and they said that they cannot merge the accounts at this time but that they would tell me as soon as it is possible. It seems to me, though, that there should be *some* way to accomplish this. After all, I wouldn't think that they have put a freeze on all account merging. (Would they?)
This month I'm just sending one check and risking the confusion. However I thought that I would query the list. Has anyone else dealt with this problem successfully? I have a hard time believing that I'm the only one with both former Bender, Michie, and Shepard's accounts. :-) Do you have your "magic contact person" who can make this go away? Thank you.
Seth Ben-Ezra
Librarian
Knox, McLaughlin, Gornall & Sennett, P.C.
http://www.kmgslaw.com
Phone (814) 459-2800
Fax (814) 453-4530
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