Does the study say people do this because they are confused by the screen, or is it possibly because they want to see more than just the one site a direct address search would yield. I do the same thing sometimes, even though I may know the correct URL.
Should I be ashamed, perhaps?
Christine M. Stouffer, Firm Librarian
Ulmer & Berne LLP
Cleveland, Ohio 44114
email: cstouffer@ulmer.com
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