There has been some lively discussion recently about handling unsolicited
material received from vendors, including what wording is appropriate (and
works) and what our rights are.
I would like to remind everyone that CRIV has developed a series of sample
letters to help librarians respond in a variety of situations, including
this one. I am including one of the sample letters regarding unsolicited
material in this message for those who might find it helpful. There are
other sample letters available on the CRIV website:
http://www.aallnet.org/committee/criv/resources/tools/smplltrs.htm
Anne
CRIV Webmaster
-------
Anne Myers
Head of Technical Services
Boston University Law Library
765 Commonwealth Ave., Boston, MA 02215
Ph: 617-353-8877 Fax: 617-353-5995
Email: amyers@bu.edu
---------CRIV TOOL: Sample Letter: Unsolicited Material
Any Vendor
Publishing Company
Attn: Customer Service
100 Main Street
Anywhere, USA
Date:
Re: Account # UNSOLICITED MATERIAL Invoice #
To Customer Service:
We have received an unsolicited shipment of the following (copy of invoice
enclosed):________________________. We neither want nor have placed an order
for this material. We have not consented to "related publications" being
made a part of our subscription. Section 3009 of the Postal Reorganization
Act states that the recipient of unsolicited shipments is under no
obligation to either pay for such shipments or return them.
We will retain this material for 30 days. If you send a postage paid mailing
label or make other suitable arrangements to retrieve this material at no
cost and minimal inconvenience to us, we will return this material to you.
You may contact me at 000-000-0000. If we do not hear from you in 30 days,
we will dispose of this material as we see fit. Please remove any charges
from our account and cancel any subscriptions that may exist for this title.
Do not send shipments of this nature to us again. Thank you.
Sincerely yours,
_____________
Librarian
cc: Sales representative
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