Why Donna, rather than livid, you should be "pleased" - how nice of Aspen
to send you an unsolicited *gift. & you even have a little gift card
that reads "Sales REP override: 356"- I believe under law, you have no
obligation to return an unsolicited gift. If anyone can clarify/correct
plse. do..
Karen Mahnk
At 08:48 AM 2/7/2001 -0600, Donna Windham wrote:
>Yesterday I received an Aspen set, Mergers & Acquisitions and Buyouts. I
had already rec'd my standing order for this title and braced myself for a
call to phone hell for a return label. A closer examination of the invoice
revealed yet another account number. After canceling this invoice,
requesting a return label and closing that account (which I was told could
take 6 months) I asked the nice lady what the particular notation on the
invoice meant. It read "Sales REP override: 356". She politely explained
this is where the Aspen sales dept. decides to send out a book for you to
review. "Without my permission," I exclaimed!"Yes," she said, "but we give
you a label to return it at no cost to you".
>
>Well needless to say I was livid. Still am. Another straw on a one person
library. Well, I guess I can always quit this job and work for Aspen's
Sales Dept. Just think of it - you get a list of all customers and a box of
new push pins to pick out your next victim. Then you spend your day making
up new account numbers to send those sets Aspen is dumping this quarter.
The power!
>
>
>by the way this is my humble and heated opinion not necessarily that of my
employer...and so on...
>
>
>
>
>Donna Windham
>Librarian
>Waring Cox
>50 N. Front St., Ste. 1300
>Memphis, TN 38103
>dwindham@waringcox.com
>901-543-8194
>901-543-8030 fax
>
>
>Attachment Converted: "c:\eudora\attach\Donna Windham.vcf"
>
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Karen Mahnk, Research Librarian karenpdo@gate.net
State of Florida Public Defender,
11th Judicial Circuit
1320 NW 14th Street, Suite 330
Miami, Fl.,33125
(305)545-1889 FAX (305)545-1694 ~~opinions are my own and not of my
employer~~
Contents is intended only for the recipient(s) listed above &
may not be forwarded, reproduced or distributed without permission.
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