I don't know why I keep letting myself fall for these let's drive the
librarian crazy ploys the publishers come up with...Having thought that I
had at long last gotten all my Aspen titles onto a single account number,
sure enough, an update for Drafting License Agreements comes in with an old
account number. I call customer service, politely ask that it be switched to
the same account as all our other titles, and am informed that, while they
are putting in a new computer system which will allow for such an odd and
unusual request, with their present system it is impossible.
Impossible. It's impossible to be in two places at once. It's impossible to
exceed the speed of light. It's impossible to observe subatomic particles
without acting on them. It's impossible is an old Perry Como song. But it is
not impossible to switch a title from one account to another. I know it's
2001 but I doubt very much if the Aspen computer is going to say "I can't do
that, Dave", refuse to open the docking bay and leave the entire Aspen
Accounting Department to perish in Outer Space. It may be difficult,
cumbersome, clumsy, time consuming and annoying, but I find it really hard
to believe that it's impossible.
Oh, well. It's Friday. Have a nice weekend, everyone.
Bob Ryan
Hill, Farrer & Burrill
Los Angeles
213-620-0460, x1848
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