Online Customer Service is all the rage in the business-to-business world.
Whether using text chat, live video operators, email or any number of other
technologies, Law firms and legal vendors are beginning to use Web
technologies to interact with prospective clients online.
In the May INTERNET LAWYER, the cover stories focus on the law and live
online customer service. For your free issue, visit
http://www.internetlawyer.com/tillive.htm.
Free on the site is Michelle Ayers annotated LEGAL RESOURCES ON THE NET
(http://www.internetlawyer.com/resource.htm).
LOOKING FOR A FEW GOOD WRITERS
If you have an idea for an article you'd like to write for THE INTERNET
LAWYER, please contact me.
Joshua D. Blackman
Editor
THE INTERNET LAWYER
http://www.internetlawyer.com
josh@internetlawyer.com
718.499.6030
718.499.6039 fax
123 Seventh Avenue
Suite 137
Brooklyn, NY 11215
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